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This API allows you to create a remote support or screen sharing session.

Attribute

request_params
object
 
customer_email
string
Customer Email to whom the join invitation is to be sent.
type
string
Session type for which session key havs to be created.
computer_id
string
Urs Key to create unattended session key.
response_params
object
 
customer_url
string
Join URL that will be received in response.
technician_url
string
Session start URL for technician.
session_id
string
Session ID created.

Example

Copied{
    "request_params": {
        "customer_email": "john@zylker.com"
    },
    "response_params": {
        "customer_url": "https://assist.zoho.com/join?role=A&key=880567893",
        "technician_url": "https://assist.zoho.com/assist-start?key=880567893&viewer=html",
        "session_id": "880567893"
    }
}