Bookings Release Notes

We've now added two options for scheduling intervals: Fixed and Adjusted. Fixed option maintains time slots regardless of other appointments, while the Adjusted option dynamically changes time slots based on other appointments or external events. To learn more, check this help page.

The appointment export feature has been enhanced to include additional columns to provide detailed information. It includes notes added during booking, the details of the person who booked or cancelled (name and email), the date and source (Booking page/In-App) of both booking and cancellation.

When exporting appointments, custom fields can also be included now.

Buffer time can now be added before the appointment with our new Pre-buffer feature. Additionally, you now have the flexibility to choose to block buffer time in your calendar invitations. For more details, read the Buffer time help doc.

Zoho Bookings now provides support for six additional languages: Italian, Romanian, Hebrew, Swedish, Swahili, and Russian. You can set any of these languages as your workspace language and the same will be applied across all booking pages of that workspace. Learn More

• From now on, Bookings customer details(default) can be mapped to any Zoho CRM module. Custom fields can be mapped to the Meetings module.
• Zoho Bookings plugin for Zoho CRM is updated to reflect the above changes.

• From now on, customer list can be exported.
• Within the list view, two fields(customer email, customer contact number) have been added, allowing you to retrieve this info when exporting appointments.

• Complete UI revamped for Calendar integration. 

• Appointments will be synced instantly with Zoho Calendar from now.

• Notifications for calendar connection issues made more efficient.
  
  

• Appointment status has been enhanced.

• A new field called Payment status is added to track paid appointments better. Payment failures are handled and made visible.

• Ongoing appointments can be marked as Completed during the appointment duration.

• From now on, you can Reschedule appointments which are marked as Canceled and No Show.

5^th October – List View has got a complete new look. Improved filter options, choosing columns for the view, exporting the view as csv, xlsx files and a few more enhancements added.

5^th October – Frequently used links can now be easily accessible from the menu bar. Sections under Manage Business can be accessed in just a click.

19^th October - Made enhancements to allow adding buffer times greater than service duration. Buffer times are limited to a maximum of three hours.

4^th December: Booking pages will now display only the available slots. Unavailable slots marked 'No slots available' will no longer show up.

3^rd December: Confirmation button text can now be customized for paid and free appointments separately.

24^th October: Customer records will now be validated for duplicates using email address or phone number.

26^th September: Booking appointments is made quicker. Now, it is only three steps to complete your booking.

12^th September: The Month and Week Views now display all appointments booked for the day.

31^st August: Zoho CRM Contact integration improved to handle sync with more Contacts.

28^th August: Default Theme gets a fresh look.

28^th August: Instant booking now supports the First Name and Last Name fields for all Themes and Service types.

12^th August: Appointments can now be booked without supplying values to non-mandatory fields in the Booking Page URL.

5^th August: Workspace Booking Page URL to remain unchanged even when the Workspace name is changed.

10th July: Appointment status is now displayed in the language set in account settings.

30th June:

• New variables have been introduced for online meetings -- 'meetingkey', 'meeting startlink', and 'meeting joinlink'.
• The block time configured for staff is now visible in Staff working hours section.

26th June: Appointments can now be marked as completed or no-show in Zoho Bookings mobile app.

1st June: A new payment gateway '2Checkout' has been introduced.

28th May: A new payment gateway 'Mercado Pago' has been introduced.

23rd May:

• The Name field for guest customers can now be configured to appear as First Name and Last Name.
• Appointment email notifications to customers now contain buttons to add the appointment to Google and iCal/Outlook Calendars
• The variable 'meetinginfo' will now be present by default in the email notification template for online meeting appointments.
• Bookmarking prompts are now restricted for booking pages embedded in websites.

15th May: The 'Classic' theme has been revamped and made more responsive.

28th April:

• Staff members can now view calendars of associated resources, and can also add appointments for those resources.
• Zoho CRM plugin now pushes the values of Bookings custom fields to "Events Description" field in the Activity Module -> Events submodule of Zoho CRM.

22nd April:

• Canceled appointments can now be deleted from Zoho Bookings.
• New variants have been added to our list of URL hacks.

17th April: Zoho Bookings API responses now contain date-time values in ISO 8601 format.

16th April: Appointments in Zoho Meeting are now displayed along with the customer's name.

15th April: Appointment summary will now display the reason specified for canceled appointments.

28th March: Two new variables have been introduced -- 'Staff email' and 'Staff contact number'.

26th March:

• Users can now assign multiple resources to a service.
• Data entered by customers in custom fields are now displayed in the Appointment Summary.

23rd March:

• The date format is now rendered in DD-MMM-YYYY format for the appointment date in email and SMS notifications.
• A new variable "Appointment Time" has been introduced.
• UI error messages are now automatically translated to the language selected in Account settings.
• The UI of "Appointments summary" section in Zoho Bookings mobile apps has been revamped, along with improvements in the performance.

13th March: Staff members now have to confirm the invite to be able to get added in the Bookings account.

9th March:

• The UI of CRM Plugin Booking page has been improved.
• A new welcome GIF now appears when Zoho Bookings loads. 

7th February: A new variable 'Notes' has been rolled out.

28th January – Loading indicators have been implemented for operation performing buttons. Better navigation provided in month and week calendar views.

17th January – Enhanced onboarding flow to set up a new Bookings account now introduced. Admins can now auto-assign staff for customers.

3rd January – The "Reason" field is no longer a mandatory field for admins while rescheduling an appointment, canceling an appointment, or marking an appointment as no-show.

1st January: The search operation to fetch CRM Contact customer names while booking an appointment has been optimized.