Ecommerce Glossary

Essential ecommerce terms to grow your online store.

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Quality assurance (QA)

Quality assurance (QA) is the systematic process of testing, monitoring, and improving software to ensure it functions correctly, reliably, and meets defined quality standards. In ecommerce, QA plays a vital role in identifying and resolving issues like bugs, errors, or usability problems before they affect the customer experience or disrupt business operations.

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