Abandoned Carts
This section of the reports contains:
Abandoned Carts
This report contains details of all your customers’ abandoned carts. Abandoned carts are the ones where your customers add items to their cart but do not proceed with checkout.
To view this report:
- Click Reports on the left sidebar.
- Select Abandoned Carts under Abandoned Carts.
| Fields | Description |
|---|---|
| Created Time | Date and time the cart was created. |
| Email address of the customer. | |
| Recovery Status | This shows the recovery status of the abandoned cart. |
| Status | Email status for the recovery of the abandoned cart. |
| Item Count | The number of products in the abandoned cart. |
| Cart Value | The total amount of the abandoned cart. |
Frequently Abandoned Products
To view this report:
- Click Reports on the left sidebar.
- Select Abandoned Carts under Abandoned Carts.
| Fields | Description |
|---|---|
| Item Name | Name of the abandoned product |
| Cart Count | The number of abandoned carts for a product |
| Quantity | Total number of products |
| Total Amount | Total amount of the abandoned product |
