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Sales

CRM

Comprehensive CRM platform for customer-facing teams.

CRM
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
Forms

Build online forms for every business need.

Forms
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

Bookings
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
Thrive

Complete loyalty and affiliate management platform.

Thrive
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
Forms

Build online forms for every business need.

Forms
Social

All-in-one social media management software.

Social
Survey

Design surveys to reach and interact with your audience.

Survey
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Sites

Online website builder with extensive customisation options.

Sites
Backstage

End-to-end event management software.

Backstage
PageSense

Website conversion optimization and personalisation platform.

PageSense
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
Webinar

Webinar platform for webcasting online webinars.

Webinar
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
NEW
Domains

Easy domain registration, transfer, and secured DNS management.

Domains
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
Thrive

Complete loyalty and affiliate management platform.

Thrive
Publish

Manage all your local business listings on a single platform.

Publish
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

Desk

Helpdesk software to deliver great customer support.

Desk
Assist

Remote support and unattended remote access software.

Assist
Voice

Cloud Contact Center Software for businesses.

Voice
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

Bookings
FSM

End-to-end field service management platform for service businesses.

FSM
Lens

Interactive remote assistance software with augmented reality.

Lens
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

Books

Powerful accounting platform for growing businesses.

Books
Expense

Effortless expense reporting platform.

Expense
Sign

Digital signature app for businesses.

Sign
Inventory

Powerful stock management and inventory control software.

Inventory
FREE
Invoice

100% Free invoicing solution.

Invoice
Billing

End-to-end billing solution for your business.

Billing
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
Commerce

eCommerce platform to manage and market your online store.

Commerce
Checkout

Collect payments online with custom branded pages.

Checkout
Practice

Practice management software for accounting firms.

Practice
Solo

The all-in-one toolkit for solopreneurs.

Solo
NEW
Payments

Unified payment solution built for all businesses.

Payments
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email, Storage, and Collaboration

Mail

Secure email service for teams of all sizes.

Mail
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
WorkDrive

Online file management for teams.

WorkDrive
Bookings

Appointment scheduling app for consultations with customers.

Bookings
Cliq

Stay in touch with teams no matter where you are.

Cliq
Notebook

Beautiful home for all your notes.

Notebook
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
Learn

Knowledge and learning management platform.

Learn
Office Integrator

Built in document editors for web apps.

Office Integrator
Writer

Word processor for focused writing and discussions.

Writer
TeamInbox

Shared inboxes for teams.

TeamInbox
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Show

Create, edit, and share slides with a sleek presentation app.

Show
Tables

Work management tool to connect people, processes, and information.

Tables
Sheet

Spreadsheet software for collaborative teams.

Sheet
Office Suite

Powerful collaborative work platform for teams.

Office Suite
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
ToDo

Collaborative task management for individuals and teams.

ToDo
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

Expense

Effortless expense reporting platform.

Expense
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
People

Organize, automate, and simplify your HR processes.

People
Sign

Digital signature app for businesses.

Sign
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
Shifts

Employee scheduling and time tracking app.

Shifts
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

Creator

Build custom apps to simplify business processes.

Creator
Assist

Remote support and unattended remote access software.

Assist
Vault

Online password manager for teams.

Vault
Directory

Workforce identity and access management solution for cloud businesses.

Directory
Lens

Interactive remote assistance software with augmented reality.

Lens
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
NEW
eProtect

Comprehensive email security and archiving for every business.

eProtect
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit

BI and Analytics

Analytics

Modern self-service BI and analytics platform.

Analytics
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

Project Management

Projects

Manage, track, and collaborate on projects with teams.

Projects
Sprints

Planning and tracking tool for scrum teams.

Sprints
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Projects Plus

Unified project management platform for intelligent, data-driven work.

Projects Plus

Developer Platforms

Creator

Build custom apps to simplify business processes.

Creator
Flow

Automate business workflows by creating smart integrations.

Flow
Office Integrator

Built in document editors for web apps.

Office Integrator
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Tables

Work management tool to connect people, processes, and information.

Tables
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
Apptics

Application analytics for all apps.

Apptics
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

IoT

NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT
CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
Service Plus

Unified platform for customer service and support teams.

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Service Plus
Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
Projects Plus

Unified project management platform for intelligent, data-driven work.

Try now
Projects Plus
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
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Easy and contextual team collaboration

Bring your sales, marketing, and customer service teams under one roof and facilitate seamless collaboration with chat, audio calls, video calls, and screen-share features. Whether it's a marketing campaign, a sales pitch, or a customer ticket, enable your teams to work together and deliver the best customer experiences possible.

Get Started
Omnichannel Customer Engagement

Why choose Zoho CRM Plus for team collaboration?

  • Seamless collaboration features
  • Cross-functional visibility
  • Close communication gap
  • Unified customer experiences
  • Seamless collaboration features

    Connect with your team no matter where they're working from. Zoho CRM Plus brings together best-in-class features for team collaboration like chat, group chat, audio call, video call, screen share, feeds, forums, and more.

  • Cross-functional visibility

    Your customer-facing teams get the cross-functional visibility they need to create detailed profiles of customers and their preferences so they can improve campaigns, close deals, and resolve customer issues.

  • Close communication gap

    Pass on crucial customer information from one department to another and ensure that all your customer-facing teams are on the same page.

  • Unified customer experiences

    When your teams work in tandem and act on the same customer information across departments, they can serve your customers more effectively and deliver connected experiences.

Keep your teams on track and monitor progress

Align your teams and help them work towards a common goal: delivering exceptional customer experiences. With project management tools like milestone tracking, task lists, shared calendars, forums, and reporting, your team can stay organized and on track with their objectives—at every stage of the customer lifecycle.

Learn more
Monitor percentage completion and status for every task in a project

Enable cross-functional collaboration

Your sales, marketing, and customer service teams can work hand in hand to achieve a common goal. With CRM Plus's unified team collaboration features—like Feed, where your teams can make detailed posts on topics to discuss, and Documents, a centralized workspace for document creation and management—your teams can communicate with each other more easily and work more efficiently.

Learn more
Create and share documents, spreadsheets, presentations with all project members

Stay informed on important project updates

Stay updated on the projects and developments you care about most. Receive instant notifications for upcoming meetings, tasks or support tickets assigned to you, customer record updates, and more. Get immediate feedback from other team members by tagging them in a shared document or presentation.

Learn more
Get real-time task and event reminder notifications for all your projects

Team collaboration for every channel

Collaborate in real time across surveys, social media posts, support tickets, and more to achieve maximum engagement for every customer interaction.

  • Survey
  • Social Post
  • Support Tickets
  • Live Chat
  • Survey

    Involve collaborators from different teams and improve your surveys. For example, if you're working on a CSAT survey, you can share the survey with a customer service team member to help formulate questions. Share a preview of your surveys, invite reviewers, and share survey reports with colleagues.

    Add collaborators to a survey and share with them
  • Social posts

    Discuss posts with colleagues, share drafts with clients, and fine-tune your social media content to create the most effective campaigns.

    Collaborate on ideas for your social post through feeds
  • Support tickets

    You can @mention team members from different departments on tickets and assign tickets to agents on a round-robin basis. When two agents open the same ticket, a notification bubble appears, informing them of other agents who are active on the ticket, as well as their actions—allowing you to avoid duplicating efforts.

    Tag relevant team members on a customer ticket
  • Live chat

    Agents on shift can leave notes on chats for subsequent agents to continue conversations. With the message board, agents can quickly discuss ideas with peers, share updates, and assist customers effectively.

    Assign a live chat interaction to the appropriate team member

Collaborate across multiple teams in real time

As your business grows, so do your teams. You might end up spending a lot of time looking for information that's buried deep within long email threads. With Zoho CRM Plus, all your team communication is unified in one place. Connect with anyone in your organization in real time, create documents, share files, and make calls—right from your desk.

Learn more
Share files

Quickly and easily share your documents, spreadsheets, presentations, and PDFs with anyone in your organization.

Share files with your team
Video calls

Instead of setting up complicated video conferences, start a video chat with anyone in your organization.

Quickly hop on a video call to discuss with your team
Group chats

Invite your entire team over for a group chat and eliminate the need for lengthy email threads. Cut to the chase with @mentions, and make your messages informal through emojis, GIFs, or photos.

Create a group chat to collaborate across departments
Share files with your team
Quickly hop on a video call to discuss with your team
Create a group chat to collaborate across departments
All your customer-facing tools in one place

Deliver exceptional customer experiences today, tomorrow, and forever

30-day free trial. No credit card needed.