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EXPLORE ALL PRODUCTS

Sales

CRM

Comprehensive CRM platform for customer-facing teams.

CRM
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
Forms

Build online forms for every business need.

Forms
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

Bookings
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
Thrive

Complete loyalty and affiliate management platform.

Thrive
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
Forms

Build online forms for every business need.

Forms
Social

All-in-one social media management software.

Social
Survey

Design surveys to reach and interact with your audience.

Survey
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Sites

Online website builder with extensive customisation options.

Sites
Backstage

End-to-end event management software.

Backstage
PageSense

Website conversion optimization and personalisation platform.

PageSense
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
Webinar

Webinar platform for webcasting online webinars.

Webinar
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
NEW
Domains

Easy domain registration, transfer, and secured DNS management.

Domains
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
Thrive

Complete loyalty and affiliate management platform.

Thrive
Publish

Manage all your local business listings on a single platform.

Publish
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

Desk

Helpdesk software to deliver great customer support.

Desk
Assist

Remote support and unattended remote access software.

Assist
Voice

Cloud Contact Center Software for businesses.

Voice
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

Bookings
FSM

End-to-end field service management platform for service businesses.

FSM
Lens

Interactive remote assistance software with augmented reality.

Lens
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

Books

Powerful accounting platform for growing businesses.

Books
Expense

Effortless expense reporting platform.

Expense
Sign

Digital signature app for businesses.

Sign
Inventory

Powerful stock management and inventory control software.

Inventory
FREE
Invoice

100% Free invoicing solution.

Invoice
Billing

End-to-end billing solution for your business.

Billing
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
Commerce

eCommerce platform to manage and market your online store.

Commerce
Checkout

Collect payments online with custom branded pages.

Checkout
Practice

Practice management software for accounting firms.

Practice
Solo

The all-in-one toolkit for solopreneurs.

Solo
NEW
Payments

Unified payment solution built for all businesses.

Payments
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email, Storage, and Collaboration

Mail

Secure email service for teams of all sizes.

Mail
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
WorkDrive

Online file management for teams.

WorkDrive
Bookings

Appointment scheduling app for consultations with customers.

Bookings
Cliq

Stay in touch with teams no matter where you are.

Cliq
Notebook

Beautiful home for all your notes.

Notebook
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
Learn

Knowledge and learning management platform.

Learn
Office Integrator

Built in document editors for web apps.

Office Integrator
Writer

Word processor for focused writing and discussions.

Writer
TeamInbox

Shared inboxes for teams.

TeamInbox
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Show

Create, edit, and share slides with a sleek presentation app.

Show
Tables

Work management tool to connect people, processes, and information.

Tables
Sheet

Spreadsheet software for collaborative teams.

Sheet
Office Suite

Powerful collaborative work platform for teams.

Office Suite
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
ToDo

Collaborative task management for individuals and teams.

ToDo
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

Expense

Effortless expense reporting platform.

Expense
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
People

Organize, automate, and simplify your HR processes.

People
Sign

Digital signature app for businesses.

Sign
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
Shifts

Employee scheduling and time tracking app.

Shifts
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

Creator

Build custom apps to simplify business processes.

Creator
Assist

Remote support and unattended remote access software.

Assist
Vault

Online password manager for teams.

Vault
Directory

Workforce identity and access management solution for cloud businesses.

Directory
Lens

Interactive remote assistance software with augmented reality.

Lens
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
NEW
eProtect

Comprehensive email security and archiving for every business.

eProtect
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit

BI and Analytics

Analytics

Modern self-service BI and analytics platform.

Analytics
DataPrep

AI-powered ETL tool for effective data integration and movement.

DataPrep
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

Project Management

Projects

Manage, track, and collaborate on projects with teams.

Projects
Sprints

Planning and tracking tool for scrum teams.

Sprints
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Projects Plus

Unified project management platform for intelligent, data-driven work.

Projects Plus

Developer Platforms

Creator

Build custom apps to simplify business processes.

Creator
Flow

Automate business workflows by creating smart integrations.

Flow
Office Integrator

Built in document editors for web apps.

Office Integrator
DataPrep

AI-powered ETL tool for effective data integration and movement.

DataPrep
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Tables

Work management tool to connect people, processes, and information.

Tables
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
Apptics

Application analytics for all apps.

Apptics
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

IoT

NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
Service Plus

Unified platform for customer service and support teams.

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Service Plus
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
Projects Plus

Unified project management platform for intelligent, data-driven work.

Try now
Projects Plus
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE

Prioritize selling while Zia handles the daily grind

Tap into the power of AI to optimize your sales operations at any scale by focusing on primary selling activities and letting Zia handle the rest.

Sign Up For Free

AI Agents for Sales

Harness the power of AI agents capable of executing business tasks autonomously. Incorporate them into Zoho CRM to augment your sales force and watch your business flourish.

Learn more
ia-agents-in-zoho-crm

Generative AI

Set up, personalize, and work with your CRM data with AI assistance at every stage. Zia can create modules, reports, and workflows in seconds, as well as retrieve any data you ask for, turn images into Canvas views, and more.

Learn more
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Prediction

Stay a step ahead with Zia's spot-on predictions of key customer data points and events in your sales cycle.

ai-churn-prediction-in-zoho-crmai-zia-scores-in-zoho-crmai-field-prediction--analytics-in-zoho-crm
Churn prediction

Identify and mitigate the risk of customer churn through Zia's churn scores. For subscription-based records, Zia also indicates the product or service from which a particular customer might churn.

Zia scores
Field prediction

AI forecasting

Harness revenue predictions from your users' sales forecasts and detect anomalies in their target accomplishments. Derive insights into forecast performance, identify high-priority deals, identify gaps between targets and achievements, and get suggestions on how to close these gaps.

ai-forecasting-in-zoho-crm

Recommendation

Use Zia's recommendation capabilities to suggest appropriate products, services, and solutions to your customers to improve their experiences and strengthen their connections with your brand.

ai-recommendation-builder-in-zoho-crmai-next-best-experience-in-zoho-crmai-similarity-recommender-in-zoho-crmai-best-time-to-contact-zoho-crm
Recommendation builder

Zia assists you in identifying the product or service that a potential customer is most likely to be interested in, enabling you to recommend it to them and take advantage of upselling and cross-selling opportunities.

Next best experience
Similarity recommender
Best time and mode to contact customers

Data enrichment

Enhance the quality of your data by reducing the chances of inaccurate or missing information through data enrichment. Zia will gather additional details about your leads and customers from the internet using the initial information you've given, as well as extract information from email signatures.

ai-data-enrichment-in-zoho-crm

Anomaly detection

Identify and notify relevant stakeholders about unusual or outlying events that represent significant deviations from expected trends. Address negative trends and capitalize on positive ones.

ai-anomaly-detection-in-zoho-crm

Automation

Let Zia identify repetitive business activities you can automate and suggest workflows, macros, and owner assignment automation.

ai-workflow-macro-owner-assignment-suggestions-in-zoho-crm

Business intelligence

Watch Zia transform your CRM data into a range of valuable business insights that can assist you in comprehending and improving your business's performance.

ai-zia-presentation-in-zoho-crmai-analytical-component-suggestions-in-zoho-crm
Strategy influencer

Decide on your business strategy for upcoming quarters by setting meaningful business goals guided by Zia's insights. These suggestions include optimal overall targets you need to hit, the factors that influence target achievement, and the actions you can take to achieve predicted targets.

Zia presentation
Analytical component suggestions

AI for emails

Maximize the potential of emails in order to engage with customers effectively, gain insights into their needs, and address issues to drive optimal results for your business.

Learn more
ai-for-emails-in-zoho-crm

AI for calls

Get your call audio recordings transcribed into plain text and a call transcription dashboard, where you can view information such as your minute limit for a particular month, minutes spent, minutes remaining, and so on. Obtain details like customer sentiments, intents, and emotions, as well as summaries from your call transcriptions.

ai-call-transcription-intelligence-in-zoho-crm

Vision AI

Make sure your images are accurate and free of duplicates, and use Zia's Vision AI capabilities to extract and map fields from images into records effectively.

ai-intelligent-character-recognition-in-zoho-crmai-image-validation-in-zoho-crmai-duplicate-image-detection-in-zoho-crm
Intelligent character recognition (ICR)

Create or update records in a flash with Zia's intelligent character recognition (ICR), which extracts key information from images and maps them to relevant record fields.

Image validation
Duplicate image detection

Voice of the customer (VoC)

Stay on top of what customers are saying about your brand across multiple channels. Use a wide range of charts to understand customers' needs and preferences. Gauge their views of your competitors to determine where you stand in the market. Align your business operations with your customers' requirements and improve their overall brand experience.

ai-voice-of-the-customer-in-zoho-crm

Custom AI

Extend your AI capabilities beyond Zia's native offerings by using QuickML. Create your own machine learning models and develop custom AI functionalities that suit your specific business requirements.

Learn more
Sign up for CRM software | Zoho CRM

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