Help your users get the most from your software.

Zoho DAP is a digital adoption platform that helps users onboard, adopt, and use your software to its fullest.

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Ways Zoho DAP helps your users

  • Onboarding
  • Change management
  • Product adoption
  • Self-service support
Onboarding
Onboarding

Help your first-time users get started quickly.

Guide new users through the software, processes, and tasks they need to know from day one.

Change management
Change management

Make change easier to adopt.

Guide users through product migrations, new workflows, features, and processes as your business evolves.

Product adoption
Product adoption

Help users discover what they’re missing.

Educate about underused features that users unlock more value from your software.

Self-service support
Self-service support

Reduce support dependency with help inside the product.

Show contextual guidance based on the page, process, or role, so users can understand what to do and complete tasks on their own.

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Make your processes easier to learn

Create contextual guidance that helps every user understand and follow the right process.

  • Walkthroughs

    Guide users step by step through processes, right inside your application.

  • Interactive video

    Let users practice each step as they watch, making it easier to understand and apply.

  • Guides

    Give users a visual reference to quickly understand the process when they need it.

  • Help Hub

    An in-app widget that give users instant access to relevant walkthroughs, guides, and videos based on their role and the page they’re working on—without leaving the product.

  • Checklists

    Make sure users complete every step with a clear view of what they need to do and their progress.

  • Banners

    In-app messages that keep users informed, highlight what matters, and prompt action at the right moment.

Walkthroughs
Interactive video
Guides
Help Hub
Checklists
Banners

Works in the apps your team is already in.

Add in-app guidance to your Zoho applications and help your team adopt them faster.

  • zoho-crm
  • zoho-projects
  • zoho-people
  • zoho-desk
  • zoho-cliq
  • zoho-creator
  • zoho-sprints
  • zoho-crmplus
  • zoho-one