Perform a Request Transition
Purpose
To perform a transition on a request. The transitions that are supported for a request are:
Cancel, Terminate
Request URL
https://fsm.zoho.com/fsm/v1/Requests/<record_id>/actions/blueprint
record_id - The unique ID of the record. You can obtain this ID from the List Requests API.
Request Method
PUT
Scope
scope=ZohoFSM.modules.Requests.UPDATE
Input JSON Keys
Name | Description | Type | Mandatory |
transition_id | The ID of the transition you want to perform on the request. It can be obtained from the record using the List Request Transitions API. | String | Yes |
data | Use this to add notes while canceling or terminating a request. N.B. Error will be thrown if the user does not have the Notes -> Create permission. | Map | Mandatory when canceling or terminating a request. |
Sample Request
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Sample Input
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Sample Response
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