## Documentation Index Access the complete documentation index at: https://www.zoho.com/in/books/help/llms.txt Use this file to discover all available documentation pages before proceeding. # Connected Banking with Axis Bank Zoho Books has partnered with Axis Bank, one of India’s leading private sector banks, to connect your Zoho Books organisation with your Axis Bank current account. This integration streamlines your banking and accounting by allowing you to initiate vendor payments, fetch bank feeds automatically, reconcile, and view real-time account balances, all without switching platforms. **Prerequisites:** * An Axis Bank current account. * Multi-Factor Authentication (MFA), excluding Security Key and Passkey, must be enabled for your Zoho account. Learn [how to enable MFA](https://www.zoho.com/in/books/kb/general/enable-tfa.html). **Note:** * This integration is available only for users of the India edition of Zoho Books created under the **zoho.in** domain. * * * ## Connect to Axis Bank ### Initiate the Integration This is a user-level integration, and only the user who sets up the integration can initiate payments using it. To initiate: * Go to _Settings_ and click _Vendor Payments_ under _Online Payments._ * Scroll down and click **Set Up Now** next to Axis Bank. ![Set up Axis Bank Integration](/in/books/help/images/online-payments/axis-bank/setup.png) * Check the box to accept the [Terms and Conditions](https://www.zoho.com/lp/books/axis-bank-integration/terms/) of this integration. * Click **Proceed.** ![Proceed to Connect Button](/in/books/help/images/online-payments/axis-bank/proceed.png) The integration status will be updated to **Initiated** and you’ll be redirected to the Axis Bank’s portal for approval. ### Approve the Integration The integration can be approved in the Neo for Corporates portal for [single-user](/in/books/help/online-payments/axis.html#single-user-login) or [multi-user](/in/books/help/online-payments/axis.html#multi-user-login) access. #### Approval for Single User Login: Once the integration is initiated, log in to the redirected Axis Bank’s portal to authorise the connection. To log in: * Enter the **Corporate ID**, **Login ID** and **Password.** ![Axis Bank Portal Login](/in/books/help/images/online-payments/axis-bank/login.png) * Click **Proceed.** * Enter the **OTP** received on your registered mobile number and click **Submit.** You can return to Zoho Books and click **Check Status** to fetch and update the integration status to **Active.** #### Approval for Multiple Users Login: For multiple users, a user can log in to the Axis Bank’s portal to authorise the connection and select an approver. The selected approver can then approve the integration request by logging in to Neo for Corporates portal. **Note:** * For multiple users under a Neo for Corporates login, the user connecting the bank from Zoho Books needs Transaction Maker rights on the Axis Bank’s portal. * Users with only Checker rights cannot set up this integration. To log in: * Enter the **Corporate ID**, **Login ID** and **Password.** ![Axis Bank Portal Login](/in/books/help/images/online-payments/axis-bank/login.png) * Click **Proceed.** * Enter the **OTP** received on your registered mobile number and click **Submit.** * Select the **Profile** and **Approver** and click **Proceed.** * Check the box to accept the terms and conditions and click **Proceed.** ![Accept Terms and Conditions](/in/books/help/images/online-payments/axis-bank/accept-tc.png) The selected approver has to log in to the Neo for Corporates (NFC) portal using their credentials to approve the bank connection. To approve: * Click **Detailed View** next to _Pending Approvals_ in the Dashboard. ![Detailed View Button](/in/books/help/images/online-payments/axis-bank/detailed-view.png) * Select the **User Registration** tab. ![User Registration Tab](/in/books/help/images/online-payments/axis-bank/user-registration-tab.png) * Select the requests you want to approve and click **Proceed.** ![Select Request to Approve](/in/books/help/images/online-payments/axis-bank/select-pending-approvals.png) * Read and agree to the terms and conditions. * Click **Proceed.** * Enter the **OTP** received on your registered mobile number. ![Enter OTP](/in/books/help/images/online-payments/axis-bank/enter-otp-to-approve.png) * Click **Submit.** The integration request from Zoho Books will be approved. After that, click **Check Status** in Zoho Books to fetch and update the integration status to **Active.** ![Check Status Button](/in/books/help/images/online-payments/axis-bank/check-status.png) * * * ## Add Vendor Bank Account Before initiating vendor payments, you need to add the vendor’s bank account details. To add: * Go to the _Vendors_ module under _Purchases_ and select the vendor. * Click _More_ and select **Add Bank Account** from the dropdown. ![Add Bank Account Details](/in/books/help/images/online-payments/axis-bank/vendor-account.png) * Enter the vendor’s bank account details in the pop-up. ![Adding Vendor's bank account](/in/books/help/images/online-payments/axis-bank/add-vendor-bank-details.png) * Click **Save.** The vendor’s bank account will be added and you can initiate payments to this account. * * * ## Initiate Payments Once the vendor’s bank account is added, you can initiate payments from Zoho Books in three ways: * [Individual Bill Payment](/in/books/help/online-payments/axis.html#individual-bill) * [Multiple Bill Payment](/in/books/help/online-payments/axis.html#multiple-bills) * [Advance Payments](/in/books/help/online-payments/axis.html#advance-payment) #### Individual Bill Payment You can initiate payment for an individual bill from Zoho Books. To initiate: * Go to the _Bills_ module under _Purchases_ on the left sidebar. * Select the bill for which you need to make the payment. * Click the **Pay via Axis Bank** button in the top bar. * Enter the payment details in the pop-up that appears. **Fields** **Description** **Balance Due** The payment amount due for the particular bill. **Amount** Enter the payment amount. You can make complete or partial payment towards the bill. **From Account** Select the Axis Bank account from which you want to initiate the payment. **To Account** Select the account to which you want to make the payment. **Transaction Type** Select the transaction type from the available fund transfer options: IMPS, NEFT, RTGS, or Fund Transfer (Same Bank). The transfer types are: * **IMPS:** Transfers funds below ₹5 lakhs instantly to all bank accounts (24/7). * **NEFT:** Transfers funds to all bank accounts in batches during bank working hours. * **RTGS:** Transfers funds exceeding ₹2 lakhs instantly to all bank accounts during bank working hours. * **Fund Transfer:** Transfers funds immediately to other Axis Bank accounts (24/7). ![Individual Bill Pay](/in/books/help/images/online-payments/axis-bank/individual-bill.png) * Click **Proceed**. * Enter the **OTP** sent to your registered mobile number. ![Enter OTP](/in/books/help/images/online-payments/axis-bank/enter-otp.png) * Click **Submit**. The bill payment will be initiated from Zoho Books. **Notes:** * In some cases, the payment may require additional verification. If a **Payment Verification** pop-up appears, click **Approve in Bank’s Portal** and follow the steps in the [Consent for Suspicious Transactions](/in/books/help/online-payments/axis.html#transaction-flagged) section to complete the verification. * You must authorise the payment in the Neo for Corporates portal before 11:59 PM on the day it is flagged. If you do not, the payment will fail. #### Multiple Bill Payments You can initiate payments for multiple bills in two ways: 1. [Pay multiple bills from the same vendor](/in/books/help/online-payments/axis.html#multiple-bills-pay) 2. [Pay multiple bills from different vendors](/in/books/help/online-payments/axis.html#multiple-vendors-bills-pay) #### 1\. Pay multiple bills of same vendor You can initiate bulk payments for multiple bills from the same vendor. To initiate: * Go to the _Payments Made_ module under _Purchases_ on the left sidebar. * Click **\+ New** at the top right corner. * Select the vendor whose bills you want to pay. * Select **Initiate payment via Axis Bank.** * Enter the payment details and click **Initiate Payment.** ![Pay Multiple Bills](/in/books/help/images/online-payments/axis-bank/multiple-bills.png) * Enter the **OTP** sent to your registered mobile number. * Click **Submit.** The payment for all the selected bills from the vendor will be initiated from Zoho Books. **Notes:** * In some cases, the payment may require additional verification. If a **Payment Verification** pop-up appears, click **Approve in Bank’s Portal** and follow the steps in the [Consent for Suspicious Transactions](/in/books/help/online-payments/axis.html#transaction-flagged) section to complete the verification. * You must authorise the payment in the Neo for Corporates portal before 11:59 PM on the day it is flagged. If you do not, the payment will fail. #### 2\. Pay multiple bills of different vendors You can initiate bulk payments for multiple bills from different vendors. To initiate: * Go to the _Bills_ module under _Purchases_ on the left sidebar. * Select the bills of different vendors for which you want to initiate payment. * Click the **Pay via Axis Bank** button at the top bar. * Enter the payment details and click **Initiate Payment.** ![Pay Multiple Bills of Different Vendors](/in/books/help/images/online-payments/axis-bank/multiple-vendors-bill.png) * Enter the **OTP** sent to your registered mobile number. * Click **Submit.** The payment for all the selected bills will be initiated from Zoho Books. **Notes:** * In some cases, the payment may require additional verification. If a **Payment Verification** pop-up appears, click **Approve in Bank’s Portal** and follow the steps in the [Consent for Suspicious Transactions](/in/books/help/online-payments/axis.html#transaction-flagged) section to complete the verification. * You must authorise the payment in the Neo for Corporates portal before 11:59 PM on the day it is flagged. If you do not, the payment will fail. #### Advance Payments You can make advance payments to vendors directly using Axis Bank. To initiate: * Go to the _Payments Made_ module under _Purchases_ on the left sidebar. * Click **\+ New** at the top right corner. * Go to the _Vendor Advance_ tab and select the vendor. * Select **Initiate payment via Axis Bank**. ![Pay Vendor Advance](/in/books/help/images/online-payments/axis-bank/vendor-advance.png) * Enter the payment details and click **Initiate Payment.** * Enter the **OTP** sent to your registered mobile number. * Click **Submit.** The payment will be initiated from Zoho Books. * * * ### Approve Payments Depending on your business’s payment approval settings in Axis Bank, payments initiated from Zoho Books may require approval in the following two scenarios: * [Payment Approval by Approver](/in/books/help/online-payments/axis.html#with-approval-access) * [Consent for Suspicious Transactions](/in/books/help/online-payments/axis.html#transaction-flagged) #### Payment Approval by Approver When a payment is initiated and requires additional verification, an Approver must review and approve it in the Axis Bank NFC portal before it can be processed. To approve the payment: **Note:** If you initiated the payment and do not have Approver access, reach out to a user with Approver access to complete the approval. * Log in to the [Neo for Corporates portal](https://www.axis.bank.in/corporate/neo-by-axis-bank/neo-for-corporates) with your **Corporate ID**, **Login ID**, and **Password**. * Click **Proceed** and enter the **OTP** received on your registered mobile number. * Go to the _Payvantage_ module on the left menu and click the **Bulk Payments** tab. * Click the checkboxes on the transactions you want to approve (single or multiple), select the **Actions** dropdown, and click **Approve**. ![Authorise Payments](/in/books/help/images/online-payments/axis-bank/approve-payments.png) * Click **Add Remarks** to add any comments if necessary. * Check the box to read and agree to the terms and conditions. * Enter the **OTP** received on your registered mobile number to approve the payment and click **Submit**. Your transactions will be approved. #### Consent for Suspicious Transactions If Axis Bank flags a payment as suspicious based on a report from the National Cyber Crime Reporting Portal (NCRP) or the Department of Telecommunications (DoT), you must review the payment and provide your consent before it can be processed. To provide consent: * Log in to the [Neo for Corporates portal.](https://nfc.axis.bank.in/pre-login-interim) * Click **Proceed** and enter the **OTP** received on your registered mobile number. * Go to the _Payvantage_ module on the left menu, click the **Bulk Payments** tab, and select the **Consent Required** filter. ![Consent Required](/in/books/help/images/online-payments/axis-bank/consent-required.png) **For a single transaction:** * Click the batch with the **Consent Required** status to open the **Transaction Details** page. * Hover over the flag tag such as **DoT** or **NCRP** next to a transaction to view the reason for flagging. * Click **Proceed** at the bottom of the page. * Read the warning in the **Consent Required!** pop-up and click **Yes, Proceed** to confirm your consent. ![Consent Required Pop-up](/in/books/help/images/online-payments/axis-bank/consent-required-popup.png) **For multiple transactions:** * Select the checkboxes on the batches you want to review and click **Proceed** at the bottom. ![Select Flagged Batches](/in/books/help/images/online-payments/axis-bank/select-flagged-batches.png) * Review the flagged beneficiaries on the **Accounts Reported by NCRP/DoT** page. Each entry is tagged as **NCRP** or **DoT**, and a caution banner at the top indicates that the transactions are irreversible and non-refundable. * Hover over the **Info** ⓘ icon next to a beneficiary to view the specific reason for flagging. ![Accounts Reported by NCRP/DoT](/in/books/help/images/online-payments/axis-bank/accounts-reported-ncrp-dot.png) * Select the checkboxes of the beneficiaries you want to proceed with and click **Proceed with Reported Accounts**. Or * Click **Deny Consent** to reject flagged beneficiaries. The request will be submitted and the transactions will be processed by Axis Bank. * * * ### Configure Bank Feeds You can add your bank account to automatically fetch the bank feeds into Zoho Books. To add your Axis Bank account: * Go to _Settings_ and click _Vendor Payments_ under _Online Payments._ * Click **Configure Bank Feeds** next to Axis Bank. ![Configure Bank Feeds](/in/books/help/images/online-payments/axis-bank/configure-bank-feeds.png) * Select the Axis Bank account approved in the NFC portal and the date from which you want to import the bank feeds. * Click **Add** to add the bank account and exit. Or Click **Add and Next** to add another Axis Bank current account. Your bank account will be added and you can view your bank feeds in the [Banking module.](https://www.zoho.com/in/books/help/banking/) **Insight:** Zoho Books will automatically fetch bank feeds once every 24 hours. You can also manually refresh the feeds and check your live account balance. * * * ### Reactivate Integration The Axis Bank integration expires once every 30 days and the status changes to **Integration Expired.** ![Integration Expired Status](/in/books/help/images/online-payments/axis-bank/integration-expired.png) In that case, you need to reactivate the integration in the Axis Bank’s portal to initiate payments. To reactivate: * Enter the **Corporate ID, Login ID** and **Password.** ![Axis Portal Login](/in/books/help/images/online-payments/axis-bank/login.png) * Click **Proceed.** * Enter the **OTP** received on your registered mobile number. * Click **Submit.** The integration status will revert to **Active** and you can initiate payments using Axis Bank. * * * ### Delete the Integration If you don’t want your Zoho Books account to be connected with Axis Bank, you can delete the integration. **Note:** Only the user who sets up the integration can delete it. If that user is no longer part of the organisation, the integration will be deleted for them, while others can continue using it. To delete: * Go to _Settings_ and click _Vendor_ _Payments_ under _Online_ _Payments_. * Click the **More** icon next to Axis Bank and select **Delete Integration.** ![Delete Integration Button](/in/books/help/images/online-payments/axis-bank/delete-integration.png) * Read and agree to the note. * Click **Delete Integration**. * Enter the **OTP** sent to your registered mobile number and click **Verify**. **Note:** The OTP is required for deleting the integration, only when the status is Active. The Axis Bank integration will be deleted for you. If you have any queries regarding the Axis Bank integration, write to [bankintegrations@zohofinance.com](mailto:bankintegrations@zohofinance.com) for assistance.