e-Invoicing

Why am I unable to view the e-Invoice banner on the transaction’s details page?
When can I cancel an e-invoice?
I’m unable to see the Cancel e-Invoice option for the transactions pushed to the IRP. What should I do?
I’m unable to see the Mark as Cancelled option for the transactions pushed to the IRP. What should I do?
I’ve marked an e-invoice as cancelled in Zoho Books. Will the e-invoice be cancelled in the GST portal as well?
I accidentally cancelled an e-invoice in Zoho Books. Can I undo it?
I’m using Zoho Books as my GST Suvidha Provider. If I cancel an e-invoice on the GST portal, will it be automatically cancelled in Zoho Books?
When I push an e-invoice to the IRP, I’m getting an error message stating that I have to provide details of the customer’s Shipping Address. What should I do?
My organisation’s name is not displayed correctly in the transaction’s PDF. How do I correct it?
My customer’s name is not displayed correctly in the transaction’s PDF. How do I correct it?
I use Zoho Books as my GST Suvidha provider and generated an IRN for an e-Invoice in the IRP. Will Zoho Books automatically update the IRN in the corresponding e-Invoice?
I pushed a transaction to the IRP but I’m not able to find it in the GST portal. What should I do?
What is the Transaction Type field in an e-way bill? What are the different Transaction Types in an e-way bill?
I generated an e-way bill for an e-invoice created in Zoho Books. The Transaction Type is incorrect in the e-way bill’s PDF generated from the e-way bill website. How do I change it?
I cancelled an e-way bill from the e-way bill website but I’m not able to cancel the e-invoice associated with the e-way bill in Zoho Books. What should I do?
When and how was e-Invoicing introduced in India?
When I try to push an e-Invoice to the IRP, I receive an error message indicating that the recipient’s tax treatment is not applicable. How do I resolve this issue?
How do I undo the cancellation of an e-Invoice in Zoho Books?
I’m getting an error that my credentials are incorrect while configuring e-Invoicing in Zoho Books. What should I do?
Should I approve my invoice before pushing it to the IRP?
Some invoices in my organisation are getting pushed to the IRP automatically. What could be the reason behind it?
Why am I unable to void or delete a transaction that has been e-Invoiced?
I’m trying to edit an e-Invoiced transaction but am unable to do so? How can I make changes to this transaction?
I’m unable to push an invoice to IRP because it indicates that the IRN has already been generated and cancelled. How do I resolve this issue?
I’m unable to push an invoice to the IRP because it states that the HSN code entered does not belong to the service. What should I do
I’m trying to push an invoice to IRP but unable to do so as it states e-invoicing is not enabled for my customer’s GSTIN. What should I do?

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