If there are non-english characters in fields like Company Name, First or Last Name of your client or your Business Name in PayPal account, you need to update your PayPal account settings and select UTF-8 option for encoding so that the payment status will reflect in the Zoho Invoice account. Please follow the steps below to make the changes in your PayPal account.
This will ensure your Invoice Status is updated automatically when online payment is received from customers.
Zoho Invoice FAQ
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