ENTERPRISE AUGMENTED REALITY
Enhance your enterprise support infrastructure with Zoho Lens
From providing live visual remote assistance to overseeing your remote operations, Zoho Lens is the augmented reality (AR) software for your enterprise that comes with a holistic suite of tools to empower every facet of your support ecosystem.
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Transform enterprise collaboration and productivity with AR tools
Powerful features that every business needs in enterprise AR software
Smart glass support
Many manufacturers opt for AR-supported, head-mounted displays (HUDs) to increase enterprise productivity and safety. Zoho Lens has integrated with Epson, Realwear, and Vuzix, allowing the wearer to broadcast the camera stream to the expert and receive guidance while working hands-free.
APIs and mobile SDK
With Zoho Lens' APIs and mobile SDK, you can integrate remote assistance capabilities into your native app and unlock augmented reality for your industrial enterprise at a minimal cost and a reduced learning curve. Employees can start a Lens session or join a session right from your native app.
Security
For any enterprise, organization security is a high priority among other factors while adapting to innovative technologies. In compliance with GDPR and SEC guidelines, Zoho Lens offers industry-standard SSL and 256-bit AES protocols, ensuring secure connections and guaranteeing data protection.
Rebranding
Brand perception is key for enterprises, and any alteration to that image can impact their overall business. Keeping this in mind, Zoho Lens offers a special feature called rebranding, where you can use your company's name, logo, favicon, and a customized portal URL, and even configure the emails that are sent to your customers.
Session analytics
With session analytics in Zoho Lens, super admins get a macro dashboard of all activities carried out in the organization. Metrics such as session time, duration, and IP addresses of the devices can give a micro view of the performance of the organization, leading to valuable insights for further improvements.
File management
Enterprises handle all sorts of information, ranging from basic organization information to sensitive customer data. Zoho Lens automatically stores and organizes session files such as notes, recordings, snapshots, and chat in the File manager, while other activities are recorded under the Action Log Viewer for better transparency and accountability.
User management
Organizations need a reliable system to manage users, control information access, and limit permissions to company-wide actions. Zoho Lens allows you to have as many technicians as you want, whom you can put in specific departments and restrict access to certain options in your organization portal.
Here's what makes Zoho Lens an enterprise AR suite
Versatile tools for any situation
With multifaceted features, Zoho Lens helps you seamlessly adapt to diverse situations with confidence. Transcend geographic boundaries using live camera streaming and communicate visually through annotations. You can also collaborate in multiple ways and collect contextual data using OCR and QR/barcode scans.
Enterprise-ready AR solutions
Augmented reality (AR) in enterprise has a wide range of applications for individuals involved in diverse frontlines. Here are a few examples of how AR can be used for multiple purposes within an enterprise.
Real-time collaboration
Change the way you collaborate with AR collaboration tools that empower you to visualize complex workflows and interact with experts from anywhere in the world.
Customer service
Allow your client-facing teams to improve customer service operations by solving issues remotely through live video streaming and AR technology.
Field service
Equip your technicians to complete work orders faster, reduce travel time, and manage assignments right from their desks.
Maintenance and repair
Diagnose issues in any equipment or system, and troubleshoot and fix them remotely using enterprise AR software.
Enterprise use for AR software
AR technologies are currently trending in manufacturing and service industries that aim for efficiency within available times and resources. As it becomes more widespread, accessible, and advanced, it will become the go-to solution for enterprises and SMBs alike.
Automobile
Supervisors can conduct periodical checks on a live camera stream and provide visual remote support to engineers in their manufacturing plant and service centers by guiding them with visual pointers and annotations.
Warehousing
Logistics staff can annotate to draw attention to specific handling units during order picking, and scan product labels for quicker dispatch.
Healthcare
Healthcare professionals can share timely medical information with their patients and nursing staff, and receive remote assistance during the repair or use of medical devices.
Insurance
With AR, claim adjusters can reduce insurance cycle times by replacing onsite visits with remote assistance sessions.
AR comments
While it's easy to add annotations and convey instructions, it takes time for remote users to execute each step, increasing the chances that they can lose track of the progress that’s been made. AR comments allow engineers to add annotation-specific instructions by selecting an individual arrow and adding a note to it, empowering team members to follow instructions at their own pace.