Add Case API
This API is used to add cases
Request URL:
https://people.zoho.com/api/hrcases/addcase?categoryId=<Category ID>&subject=<subject>&description=<description>
Header:
Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxx9be93.9b8xxxxxxf
Request Parameter:
| Parameter | Values Allowed | Default Value | Description |
| *authtoken | <authtoken> | <Mandatory> | Specify the authentication token |
| *categoryId | <Category ID> | <Mandatory> | Specify the category ID |
| *subject | <Subject> | <Mandatory> | Specify the subject of the case |
| description | <Description> | <Empty> | Specify the description of the case |
Success Response Format:
{
"response": {
"result": {
"zp_recordId":<Record ID of the case>,
"caseId": <Generated case ID>,
"desc": <Description of the action performed>,
"status": <status of the action performed>
},
"message": "Success",
"uri": "/api/hrcases/addcase",
"status": 0
}
}
Error Response Format:
{
"response": {
"message": "Error occurred",
"uri": "/api/hrcases/addcase",
"errors": {
"desc": <Description of the error message>,
"status": <Status of the action performed>
},
"status": 1
}
}
Threshold Limit: 30 requests | Lock period: 5 minutes
Threshold Limit - Number of API calls allowed within a minute.
Lock Period - Wait time before consecutive API requests.
JSON Example
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Header
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Response
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