getCategories()
The ZohoSalesIQ.KnowledgeBase.getCategories API allows to get a list of resource's (article) categories based on the below parameters. To get a specific resource list, use the below parameters as filters.
Parameters:
- resourceType * - (Articles) The type of the resource.
- departmentId (Optional) - Department ID to fetch resource categories associated with it.
- parentCategoryId (Optional) - The category Id to get the sub-categories.
- listener * - The callback to get the resources categories.
Note: Fields marked * are mandatory.
Error Code
| Code | Message |
|---|---|
| 1017 | Resource limit reached for the current plan |
| 1025 | Invalid department ID |
| 6102/1015 | Invalid language code |
| 17001 | Invalid category ID |
| 18013 | The provided language is not enabled. From your SalesIQ dashboard, navigate to Resources > Manage languages and enable this language. |
| 500 | Mobilisten SDK not initialized |
| 600 | No network connection |
| 605 | Mobilisten SDK is disabled |
Syntax
CopiedZohoSalesIQ.KnowledgeBase.getCategories(ZohoSalesIQ.ResourceType.Articles,"department_id", "parent_category_id", new ResourceCategoryListener() {
@Override
public void onSuccess(@NonNull List<ResourceCategory> resourceCategories) {
}
@Override
public void onFailure(int code, @Nullable String message) {
}
});CopiedZohoSalesIQ.KnowledgeBase.getCategories(ZohoSalesIQ.ResourceType.Articles, "department_id", "parent_category_id", object : ResourceCategoryListener {
override fun onSuccess(resourcesCategories: List<ResourceCategory>) {
}
override fun onFailure(code: Int, message: String?) {
}
})