- REST API Overview
- Prerequisite
- Operators
- Portals
- Departments
- Articles
- Articles Category
- Canned Response
- Canned Response Category
- Lead Scoring Rule
- postCreate Lead Scoring Rule
- putUpdate Lead Scoring Rule Details
- putEnable/Disable Lead Scoring Rule
- deleteDelete Lead Scoring Rule
- getList Lead Scoring Rules
- getDetails of Lead Scoring Rule
- getFrequency Details of Lead Scoring Rule
- PutUpdate Frequency Details of Lead Scoring Rule
- getLead Scoring Module Fields Criteria
- Visitor Routing
- postAdd Visitor Routing Rule
- getList Visitor Routing Rule
- getVisitor Routing Rule details
- putUpdate Visitor Routing Rule Details
- putEnable/Disable Visitor Routing Rule
- putUpdate Visitor Routing Rule Order
- deleteDelete Visitor Routing Rule
- getVisitor Routing Rule Configurations
- putUpdate Common Visitor Routing Rule
- getVisitor Routing Module Fields Criteria
- Chat Routing
- Blocked IPs
- Chat Monitor
- Zobot
- Apps
- Feedback
- Tracking Preset
- Visitor History View
- Intelligent Trigger Rule
- postCreate Intelligent Trigger Rule
- getList Intelligent Trigger Rules
- getIntelligent Trigger Rule Details
- putUpdate Intelligent Trigger Rule Details
- putEnable/Disable Intelligent Trigger
- putChange Intelligent Trigger Rule Order
- deleteDelete Intelligent Trigger Rule
- getIntelligent Trigger Module Fields Criteria
- Chat
- Calls
- Visitor
- Tags
- Webhooks
- getWebhooks List
- getWebhook Details
- postCreate Webhook
- putUpdate a Webhook
- deleteDelete a Webhook
- postGenerate Public Key
- deleteDelete a Public Key
- postAdd an Event
- deleteRemove Events
- postAdd Apps
- deleteRemove Apps
- getFailed Execution List
- postRetry Failed Execution
- deleteDelete the Failed Executions
- POSTExport Failed Executions
- getWebhook Summary
- getWebhook Execution Summary
- Callbacks
- Encryptions
Create an Article
Description
You can use this API to create a new article.
Requested Payload:
- category_id (Mandatory): You can specify the category id with which the article can be associated.
- title (Mandatory): The title of the article
- content (Mandatory): The HTML content available in the article
- department_id (Mandatory): To specify the department with which the article is associated.
- published (Mandatory): To specify the publishing status of the article
OAuth Scope:
SalesIQ.articles.CREATE
URL
Copiedhttps://{zohosalesiq_server_uri}/api/v2/{screenname}/articlesExample
Copiedhttps://salesiq.zoho.com/api/v2/zylker-inc/articles Payload
Copied{
"department_id": "1234567897654",
"title": "Applying Promo/coupon code",
"published": "true",
"content": "<div>A coupon is an image with a message that you give to a user when he/she has taken part in the promotion.<br/></div>",
"category_id": "360000015602135"
}Success Response:
Copied{
"url": "/api/v2/zylker-inc/articles",
"object": "articles",
"data": {
"modified_time": "1569590373027",
"category": {
"name": "category",
"id": "360000015602135"
},
"id": "53400000000368001",
"modifier": {
"name": "Patricia",
"id": "53400000000002001"
},
"creator": {
"name": "Patricia",
"id": "53400000000002001"
},
"stats": {
"viewed": "0",
"used": "0",
"liked": "0",
"disliked": "0"
},
"content": "<div>A coupon is an image with a message that you give to a user when he/she has taken part in the promotion.<br/></div>",
"enabled": true,
"department_id": "1234567897654",
"published": true,
"title": "Applying Promo/coupon code",
"created_time": "1569590373027"
}
}© 2025, Zoho Corporation Pvt. Ltd. All Rights Reserved.