- REST API Overview
- Prerequisite
- Operators
- Portals
- Departments
- Articles
- Articles Category
- Canned Response
- Canned Response Category
- Lead Scoring Rule
- postCreate Lead Scoring Rule
- putUpdate Lead Scoring Rule Details
- putEnable/Disable Lead Scoring Rule
- deleteDelete Lead Scoring Rule
- getList Lead Scoring Rules
- getDetails of Lead Scoring Rule
- getFrequency Details of Lead Scoring Rule
- PutUpdate Frequency Details of Lead Scoring Rule
- getLead Scoring Module Fields Criteria
- Visitor Routing
- postAdd Visitor Routing Rule
- getList Visitor Routing Rule
- getVisitor Routing Rule details
- putUpdate Visitor Routing Rule Details
- putEnable/Disable Visitor Routing Rule
- putUpdate Visitor Routing Rule Order
- deleteDelete Visitor Routing Rule
- getVisitor Routing Rule Configurations
- putUpdate Common Visitor Routing Rule
- getVisitor Routing Module Fields Criteria
- Chat Routing
- Blocked IPs
- Chat Monitor
- Zobot
- Apps
- Feedback
- Tracking Preset
- Visitor History View
- Intelligent Trigger Rule
- postCreate Intelligent Trigger Rule
- getList Intelligent Trigger Rules
- getIntelligent Trigger Rule Details
- putUpdate Intelligent Trigger Rule Details
- putEnable/Disable Intelligent Trigger
- putChange Intelligent Trigger Rule Order
- deleteDelete Intelligent Trigger Rule
- getIntelligent Trigger Module Fields Criteria
- Chat
- Calls
- Visitor
- Tags
- Webhooks
- getWebhooks List
- getWebhook Details
- postCreate Webhook
- putUpdate a Webhook
- deleteDelete a Webhook
- postGenerate Public Key
- deleteDelete a Public Key
- postAdd an Event
- deleteRemove Events
- postAdd Apps
- deleteRemove Apps
- getFailed Execution List
- postRetry Failed Execution
- deleteDelete the Failed Executions
- POSTExport Failed Executions
- getWebhook Summary
- getWebhook Execution Summary
- Callbacks
- Encryptions
Get List of Canned response Categories
Description
You can use this API to get a list of canned response categories.
Query Parameters:
- limit : To specify the number of canned response categories to fetch per page. The default limit is 20 and the maximum limit is 99.
- page : To specify the page number. The value starts from 1, you can increase the number as you wish to fetch the canned response categories. You can set the limit to be maximum at 99.
- sort_by : To sort the canned responses based on name. This should be specified along with the order.
- order : You can use ascending or descending to sort the canned responses order. This param is mandatory if sort_by param is used.
OAuth Scope:
SalesIQ.cannedresponses.READ
URL
Copied https://{zohosalesiq_server_uri}/v2/portal_name/cannedresponsecategories?sort_by=name&order={ascending|descending}
Example
Copied https://salesiq.zoho.com/api/v2/zylker-inc/cannedresponsecategories?sort_by=name&order=ascending
Sample Response
Copied{
"url": "/api/v2/zylker-inc/cannedresponsecategories",
"object": "list",
"data":[
{
"owner": "Patricia",
"owner_id": "53400000000002001",
"name": "General",
"created_time": "1568827989021",
"modified_time": "1578313645056",
"id": "53400000000328033",
"is_default":"true"
},
{
"owner": "Patricia",
"owner_id": "53400000000002001",
"name": "Zylker Coupons",
"created_time": "1568888396790",
"modified_time": "1578313644076",
"id": "53400000000333001",
"is_default":"false"
}
]
}
© 2025, Zoho Corporation Pvt. Ltd. All Rights Reserved.