Reopen chat

Copied{
  "message": "I'm facing the same issue [order id - #343422]",
  "visitor": {
    "cookie_enabled": true,
    "platform": "MacIntel",
    "local_time_zone": "GMT+0530 (India Standard Time)",
    "page_title": "Zylker Home",
    "current_page": "https://www.zylker/mobiles.html",
    "referrer": "https://www.zylker.com",
}

Copied{
    "url": "api/visitor/v1/zylker/conversations/siq049749fab02b8b2370f667ef9f3e43dbc59f4f0312ef642392/reopen",
    "object": "conversations",
    "data": {
        "id": "siq04974d2bf3f20042b9f9fab02b8b2370f667ef9f3e43dbc59f4f0312ef642392",
        "wms_chat_id": "LD_1310810914844698785_174759016",
        "unread_chats": false,
        "time_difference": "533",
        "question": "I'm facing the same issue [order id - #343422],
        "department": {
            "name": "rtcpwebclient",
            "id": "213490000000002018"
        },
        "last_modified_time": "1706769495515",
        "start_time": "1706769495515",
        "visitor": {
            "uuid": "38095cc3-3379-4de5-9afb-e49e2a9269de_a0",
            "name": "Jack",
            "id": "213490000000602001",
            "country_code": "GB",
            "channel_details": {
                "channel": "website",
                "source": "https://www.zylker.com"
            },
            "supported_operations": [
                "bot_chat",
                "file_share",
                "audio_call",
                "video_call",
                "screen_share",
                "remote_share",
                "edit_message",
                "delete_message",
                "reply_message",
                "block_ip",
                "article_share",
                "read_recipients"
            ],
            "ip": "172.20.3.127",
            "email": "james@zillium.com",
            "type": "contact",
            "channel_name": "website",
            "user_id": "$2743659277284407622"
        },
        "type": "chat",
        "chat_id": "siq049749fab02b8b2370f667ef9f3e43dbc59f4f0312ef642392",
        "chat_status": {
            "state_key": "waiting",
            "status_code": 3,
            "state": 1,
            "status_key": "reopen"
        },
        "last_message_info": {
            "sequence_id": "2",
            "sender": {
                "name": "$2743659277284407622",
                "id": "$2743659277284407622"
            },
            "type": "info",
            "message": {
                "user_list": {
                    "213490000000599001": "213490000000599001"
                },
                "operation_user": {
                    "name": "James",
                    "id": "$2743659277284407622"
                },
                "mode": "useradded"
            },
            "time": "1706768438835",
            "id": "1706768438835_2010256356915"
        },
        "reference_id": "454"
    }
}