Associate Operators to Departments
Description
This API can be used to associate the operators to the available departments.
Requested Payload:
- ids - To fetch the ArrayList of the department IDs (Mandatory)
OAuth Scope:
SalesIQ.operators.UPDATE
URL:
Copiedhttps://{zohosalesiq_server_uri}/api/v2/{screen name}/operators/{operator id}/departmentsExample:
Copiedhttps://salesiq.zoho.com/api/v2/zylker-inc/operators/32308000000003031/departmentsPayload
Copied{
"ids" : ["38000000000017", "38000000000019", "38000000000021"]
}Success Response
Copied{
"url": "/api/v2/zylker-inc/operators/32308000000003031",
"object": "operator",
"data": {
"date_of_birth": "",
"is_chat_enabled": "true",
"first_name": "Patricia",
"mobile": "009876543467",
"nick_name": "patty",
"state": "Texas",
"email_id": "patricia@zylker.com",
"phone": "",
"status_code": "1",
"pin_code": "",
"status_message": "Available",
"street": "",
"maximum_concurrent_chat": "10",
"is_owner": "false",
"id": "30000000000005",
"is_confirmed": "false",
"country": "us",
"language": "en",
"is_deleted": "false",
"city": "Austin",
"description": "Hi! I'm Patricia. You can ask your queries and they'll be answered in a jiffy!",
"last_name": "Boyle",
"created_time": "1524458507054",
"messenger_id": "PB_5492040_30000000000005",
"modifed_time": "1524458507054",
"departments": [
"30000000000017"
],
"time_zone": "",
"role": "Administrator",
"image_url": "/api/v2/zylker-inc/downloads/45aab034a5d2329451f11b2448d12aab8fd1f3b5222ce6f1?purpose=operator_image"
}
}