Edit the Operator Details
Description
This API can be used to update the details of any existing operator.
Request Payload
- nick_name: The nickname of the operator (Values: String)
- first_name: First name of the operator (Values: String)
- last_name: Last name of the operator (Values: String)
- description: Description of the operator (Values: String)
- mobile: The mobile number of the operator
- phone: The phone number of the operator
- role: The role of the operator in your firm (Values: Administrator|Supervisor|Associate)
- time_zone: The time zone of the operator
- language: Language of the operator (Values: Valid language code)
- maximum_concurrent_chat: Set the maximum concurrent chat limit for the operator (Values: 0|1|2|3|4|5|7|10|25|unlimited)
- date_of_birth: Date of birth of the operator (DD/MM/YYYY)
- is_chat_enabled: Is chat enabled for the operator or not
- street: The street mentioned in the address of the operator
- city: The city of the operator
- state: The state of the operator
- country: The country of the operator (Values: Valid country code)
- pin_code: Pincode of the operator
OAuth Scope:
SalesIQ.operators.UPDATE
URL:
Copiedhttps://{[zohosalesiq_server_uri](https://www.zoho.com/salesiq/help/developer-section/rest-api-v2.html)}/api/v2/{screen name}/operators/{operator id}Example:
Copiedhttps://salesiq.zoho.com/api/v2/zylker-inc/operators/32308000000003031Payload
Copied{
"maximum_concurrent_chat" : "unlimited",
"nick_name" : "patty",
"role": "Administrator",
"language" : "fr",
"first_name" : "Patricia",
"mobile" : "8907265346"
"phone" : "8105232349"
"description" : "Hi! I'm Patricia. You can ask your queries and they'll be answered in a jiffy!"
"date_of_birth" : "08-12-1963"
"time_zone" : "America/Los_Angeles"
"last_name" : "Boyle"
}Success Response
Copied{
"url": "/api/v2/zylker-inc/operators/32308000000003031",
"object": "operator",
"data": {
"date_of_birth": "08-12-1963",
"is_chat_enabled": "true",
"first_name": "Patricia",
"mobile": "8907265346",
"is_enabled": "true",
"nick_name": "Patty",
"state": "Texas",
"email_id": "patricia@zylker.com",
"phone": "8105232349",
"status_code": "1",
"pin_code": "",
"status_message": "Available",
"street": "",
"notify": {
"new_visit": "true",
"return_visit": "true"
},
"maximum_concurrent_chat": "10",
"is_owner": "false",
"id": "30000000000005",
"is_confirmed": "false",
"country": "us",
"language": "en",
"is_deleted": "false",
"city": "Austin",
"description": "Hi! I'm Patricia. You can ask your queries and they'll be answered in a jiffy!",
"last_name": "Boyle",
"created_time": "1524458507054",
"wms_id": "PB_5492040_30000000000005",
"modifed_time": "1524458507054",
"departments": [
"30000000000017"
],
"time_zone": "America/Los_Angeles",
"role": "Administrator",
"image_url": "/api/v2/zylker-inc/downloads/45aab034a5d2329451f11b2448d12aab8fd1f3b5222ce6f1?purpose=operator_image"
}
}