- REST API Overview
- Prerequisite
- Operators
- Portals
- Departments
- Articles
- Articles Category
- Canned Response
- Canned Response Category
- Lead Scoring Rule
- postCreate Lead Scoring Rule
- putUpdate Lead Scoring Rule Details
- putEnable/Disable Lead Scoring Rule
- deleteDelete Lead Scoring Rule
- getList Lead Scoring Rules
- getDetails of Lead Scoring Rule
- getFrequency Details of Lead Scoring Rule
- PutUpdate Frequency Details of Lead Scoring Rule
- getLead Scoring Module Fields Criteria
- Visitor Routing
- postAdd Visitor Routing Rule
- getList Visitor Routing Rule
- getVisitor Routing Rule details
- putUpdate Visitor Routing Rule Details
- putEnable/Disable Visitor Routing Rule
- putUpdate Visitor Routing Rule Order
- deleteDelete Visitor Routing Rule
- getVisitor Routing Rule Configurations
- putUpdate Common Visitor Routing Rule
- getVisitor Routing Module Fields Criteria
- Chat Routing
- Blocked IPs
- Chat Monitor
- Zobot
- Apps
- Feedback
- Tracking Preset
- Visitor History View
- Intelligent Trigger Rule
- postCreate Intelligent Trigger Rule
- getList Intelligent Trigger Rules
- getIntelligent Trigger Rule Details
- putUpdate Intelligent Trigger Rule Details
- putEnable/Disable Intelligent Trigger
- putChange Intelligent Trigger Rule Order
- deleteDelete Intelligent Trigger Rule
- getIntelligent Trigger Module Fields Criteria
- Chat
- Calls
- Visitor
- Tags
- Webhooks
- getWebhooks List
- getWebhook Details
- postCreate Webhook
- putUpdate a Webhook
- deleteDelete a Webhook
- postGenerate Public Key
- deleteDelete a Public Key
- postAdd an Event
- deleteRemove Events
- postAdd Apps
- deleteRemove Apps
- getFailed Execution List
- postRetry Failed Execution
- deleteDelete the Failed Executions
- POSTExport Failed Executions
- getWebhook Summary
- getWebhook Execution Summary
- Callbacks
- Encryptions
Update a Canned response category
Description
You can use this API to update the details of a canned response category.
Requested Payload:
- name [Mandatory]: To specify the name of the category.
OAuth Scope:
SalesIQ.cannedresponses.UPDATE
URL
Copiedhttps://salesiq.zoho.com/api/v2/portal_name/cannedresponsecategories/{id}Example
Copiedhttps://salesiq.zoho.com/api/v2/zylker-inc/cannedresponsecategories/53400000000328033Payload
Copied{
"name":"General"
}Sample Response
Copied{
"url": "/api/v2/zylker-inc/cannedresponsecategories/53400000000328033",
"object": "cannedresponsecategories",
"data": {
"owner": "Tricia",
"owner_id": "53400000000002001",
"name": "General",
"created_time": "1568827989021",
"modified_time": "1578313645056",
"is_default": "false",
"id": "53400000000328033"
}
}© 2025, Zoho Corporation Pvt. Ltd. All Rights Reserved.