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Update a Canned response category

Description

You can use this API to update the details of a canned response category.

Requested Payload:

  • name [Mandatory]: To specify the name of the category.

OAuth Scope:

SalesIQ.cannedresponses.UPDATE

URL

Copiedhttps://salesiq.zoho.com/api/v2/portal_name/cannedresponsecategories/{id}

Example

Copiedhttps://salesiq.zoho.com/api/v2/zylker-inc/cannedresponsecategories/53400000000328033

Payload

Copied{
"name":"General" 
}

Sample Response

Copied{
  "url": "/api/v2/zylker-inc/cannedresponsecategories/53400000000328033",
  "object": "cannedresponsecategories",
  "data": {
    "owner": "Tricia",
    "owner_id": "53400000000002001",
    "name": "General",
    "created_time": "1568827989021",
    "modified_time": "1578313645056",
    "is_default": "false",
    "id": "53400000000328033"
  }
}