Get the List of Feedbacks
Description
You can use this API to fetch the list of feedback from the website visitors.
HTTP Method - GET
Query Parameters
- operator_ids: To fetch the feedback based on the ArrayList of the operator IDs
- department_ids: To fetch the feedback based on the ArrayList of the department IDs
- app_ids: To fetch the feedback based on the ArrayList of the app IDs
- start_time: The feedback after the specified time will be retrieved and displayed.
- end_time: The feedback before the specified time will be retrieved and displayed.
- tag_ids: To fetch the feedback based on the tag.
- tag_status: To fetch feedback on untagged chat/threads (Allowed value: "untagged").
- timezone_offset: The time zone mentioned in the portal, you should define the offset for the time zone.
- visitor_email: Based on the visitor's email address.
- index: As the feedback list is limited to 20 per fetch, you can use this param to fetch the next set of feedbacks.
- limit: The amount of feedback you would like to receive (The default limit is 20)
- ratings: To fetch the ratings given by the visitor (happy/neutral/sad)
- list_by: To fetch feedback based on the thread/conversation (Allowed value: thread | conversation).
OAuth Scope:
SalesIQ.feedbacks.READ
URL:
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Example
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Payload
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Sample response
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