About
The Zoho Mail course for administrators guides you through the process of setting up a Zoho Mail for an organization, migrating the data from the previous email service, an overview of the mailbox, the organization and user-level configurations, restrictions and the spam processing options that can be set up in the Control Panel.
Who it is for:
Partners or system administrators who are responsible for setting up, configuring and maintaining the Zoho Mail accounts for an organization.
One Day - 5 Hours
Module 1:
Introduction to Zoho Mail
- Overview of the mailbox
- Applications in Zoho Mail
- Collaboration using Streams
- Customizing mailbox settings
Module 2:
Accessing external accounts in Zoho Mail
- Configure your external account as IMAP
- Configure your external account as POP
Module 3:
Hosting your domain with Zoho Mail
- Purchasing a domain
- Verifying a domain
- User and group provisioning
- Configuring email delivery
- Migrating data
Module 4:
Domain and organization management
- Domain aliasing
- Subdomain stripping
- Domain disclaimers
- Customizing login URL, logo and organization name
- Basic organization settings (Display name and email format, spam process type, welcome email templates, notification addresses, S/MIME settings)
- Catch all configuration
- Integration and extension settings
Module 5:
User and group management
- User roles and privileges
- User-specific settings (Out of office, signatures, IP restrictions and TFA)
- Email aliases
- Group member moderation
- Group email moderation and group notification settings
- Advanced group settings (group spam settings, approve/reject, notifications)
Module 6:
Spam control policies
- SPF and DKIM configuration
- SPF, DKIM, DMARC and DNSBL settings
- Email Quarantine settings
- Spam whitelist and blacklist
- Spoof control mechanisms
- Internationalized spam and zero-hour auto purge
- Spam processing settings
Module 7:
Email compliance policies
- Email policy types
- Setting up an email policy
- Applying email policy to users
- Retention settings
- Conducting an investigation
- Email backup and recovery
Module 8:
Reports and troubleshooting
- Audit logs and mail logs
- Blocking and unblocking accounts
- Resending failed emails
- Suspicious login activity
- Recovering emails
- Email traffic and sender, receiver reports
Through online training, we aim to offer a completely personalized One-on-One training package tailored exclusively to meet the trainees' business requirements.