Templates

Event Satisfaction Survey

Events are often stressful for their organizers, but it helps to learn your team's strengths and weaknesses through experience and hindsight. An event satisfaction survey can help you achieve those insights faster, with less trial and error. This expert-made template can help you easily gauge your attendees' opinions on various aspects of the event, including price, agenda, location, and staff conduct.

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Event Satisfaction Survey Questionnarie Template
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Why should you send out surveys after events?

You can hear directly from participants about their experience, what they loved, what fell short, and what they would like to see next time. Understand what makes your attendees happy and make the right moves to deliver a great event every time.

Event Satisfaction Survey

Rate your satisfaction level with the following aspects of the event: (Very dissatisfied ) 1 - - 2 - - 3 - - 4 - - 5 (Very satisfied )

Event experience
1 2 3 4 5
Duration of event
1 2 3 4 5
Planning and organization
1 2 3 4 5
Staff helpfulness
1 2 3 4 5
Staff friendliness
1 2 3 4 5

Have you attended similar events before?


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13
2800+
1min
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Understand what makes your events successful

 
Learn how people feel about the venue

Find out how comfortable attendees felt at the venue and how easily they could reach it. Gather feedback on seating arrangements, accessibility features, and ventilation to ensure everyone's comfort and convenience. These insights help you select the right venues for future events, ensuring a positive experience from the start.

 
Evaluate interactions between guests and staff

Assess how friendly and helpful the event staff were. Understand what they did that was most helpful and accommodating, and what types of issues they helped attendees with during the event. You can use these insights to train the event crew and enhance customer services in future events.

 
Get feedback on presentations, activities, and other content

Gauge whether the event's sessions or activities met attendees' expectations. Find out whether the topics on the agenda were interesting, engaging, and useful—and if they were presented in a way that attendees could understand and enjoy.

 
Tailor experiences to exceed expectations

Gather insights on what attendees liked or disliked about the event and whether they would attend again or recommend it to others. Use this insight to identify gaps and revamp future events that are more enjoyable for the participants. Look for opportunities to use this feedback in testimonials to promote your events.

 
Gauge perceptions of the event price

Understand if attendees felt they got their money's worth and if the event was reasonably priced compared to similar ones. Also, find out if they would come back for another event at the same price.

How can Zoho Survey help in gathering better responses?

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Event Satisfaction Survey

Email your surveys

You can email your surveys in bulk to save time, can keep track of who has responded, and schedule emails in advance to go out at a specific time.

Offer surveys in local languages

People feel more comfortable responding in their own language. Zoho Survey supports over 80 languages, so you can create surveys that everyone can understand.

Use QR codes for convenience

You can set up kiosks or use QR codes at events to allow people to access easily and fill out your surveys right then and there. This makes it more convenient for them and increases the chances of getting responses.

Allow respondents to save and submit surveys later

Sometimes people don't have time to finish a survey right away. With Zoho Survey, respondents can save their progress and come back to finish it later. This encourages more people to complete the survey at their own pace, and ultimately, it increases the survey completion rate.

Create memorable events with feedback.

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