Inactive accounts in Zoho TeamInbox

An account is considered inactive in Zoho TeamInbox when there has been no activity/login registered for 90 days. Once marked inactive, we will send email reminders to the account holder warning that their account will be deleted if the account continues to stay inactive.

Inactive account cleanup policy for Zoho TeamInbox

If an account remains inactive, we will notify the account's admin multiple times before taking any action. Below is the notification timeline:

• 90 Days of Inactivity – You will receive an initial email warning about your account's inactive status.
• 150 Days of Inactivity – A second notification will be sent, reminding you of the account’s inactivity.
• 180 Days of Inactivity – A third reminder will be sent regarding the inactive status.
• 195 Days of Inactivity – A fourth notification will be sent, warning about possible account termination and data loss.
• 210 Days of Inactivity – A final reminder will be sent to the account's admin.

If the account remains inactive for 210 days, the account will be cleared of all data. This will delete all of the emails and messages, associated teams, shared inboxes, and channels permanently. Ensure that you log in and use the account before the 210-day period ends to prevent data loss.

Note- This action only affects your Zoho TeamInbox account and will not hinder any other Zoho services you may use.