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Comprehensive CRM platform for customer-facing teams.

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Voice

Cloud Contact Center Software for businesses.

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Sign

Digital signature app for businesses.

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Forms

Build online forms for every business need.

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Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

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RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

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Thrive

Loyalty platform to reward, retain, and grow your customer base.

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CRM Plus

Unified platform to deliver top-notch customer experience.

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Campaigns

Create, send, and track targeted email campaigns that drive sales.

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Cloud Contact Center Software for businesses.

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Sign

Digital signature app for businesses.

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Forms

Build online forms for every business need.

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Social

All-in-one social media management software.

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Survey

Design surveys to reach and interact with your audience.

Survey
SalesIQ

Live chat app to engage and convert website visitors.

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Sites

Online website builder with extensive customisation options.

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Backstage

End-to-end event management software.

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PageSense

Website conversion optimization and personalisation platform.

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Marketing Automation

All-in-one marketing automation software.

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LandingPage

Smart landing page builder to increase conversion rates

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Webinar

Webinar platform for webcasting online webinars.

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LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
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Domains

Easy domain registration, transfer, and secured DNS management.

Domains
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CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
Thrive

Loyalty platform to reward, retain, and grow your customer base.

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Publish

Manage all your local business listings on a single platform.

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Marketing Plus

Unified marketing platform for marketing teams.

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Commerce and POS

Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

Desk

Helpdesk software to deliver great customer support.

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Assist

Remote support and unattended remote access software.

Assist
Voice

Cloud Contact Center Software for businesses.

Voice
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

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FSM

End-to-end field service management platform for service businesses.

FSM
Lens

Interactive remote assistance software with augmented reality.

Lens
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

Books

Powerful accounting platform for growing businesses.

Books
Expense

Effortless expense reporting platform.

Expense
Sign

Digital signature app for businesses.

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Inventory

Powerful stock management and inventory control software.

Inventory
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Invoice

100% Free invoicing solution.

Invoice
Billing

End-to-end billing solution for your business.

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Payroll

Payroll software with automated tax payments and filing.

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Commerce

eCommerce platform to manage and market your online store.

Commerce
Checkout

Collect payments online with custom branded pages.

Checkout
Practice

Practice management software for accounting firms.

Practice
Solo

The all-in-one toolkit for solopreneurs.

Solo
NEW
Payments

Unified payment solution built for all businesses.

Payments
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email, Storage, and Collaboration

Mail

Secure email service for teams of all sizes.

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Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
WorkDrive

Online file management for teams.

WorkDrive
Bookings

Appointment scheduling app for consultations with customers.

Bookings
Cliq

Stay in touch with teams no matter where you are.

Cliq
Notebook

Beautiful home for all your notes.

Notebook
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
Learn

Knowledge and learning management platform.

Learn
Office Integrator

Built in document editors for web apps.

Office Integrator
Writer

Word processor for focused writing and discussions.

Writer
TeamInbox

Shared inboxes for teams.

TeamInbox
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Show

Create, edit, and share slides with a sleek presentation app.

Show
Tables

Work management tool to connect people, processes, and information.

Tables
Sheet

Spreadsheet software for collaborative teams.

Sheet
Office Suite

Powerful collaborative work platform for teams.

Office Suite
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
ToDo

Collaborative task management for individuals and teams.

ToDo
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PDF Editor

Collaborative online PDF editing tool.

PDF Editor
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

Expense

Effortless expense reporting platform.

Expense
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
People

Organize, automate, and simplify your HR processes.

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Sign

Digital signature app for businesses.

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NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
Shifts

Employee scheduling and time tracking app.

Shifts
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

Creator

AI-powered platform to build custom business apps.

Creator
Assist

Remote support and unattended remote access software.

Assist
Vault

Online password manager for teams.

Vault
Directory

Workforce identity and access management solution for cloud businesses.

Directory
Lens

Interactive remote assistance software with augmented reality.

Lens
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
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eProtect

Comprehensive email security and archiving for every business.

eProtect
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit

BI and Analytics

Analytics

Modern self-service BI and analytics platform.

Analytics
DataPrep

AI-powered ETL tool for effective data integration and movement.

DataPrep
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

Project Management

Projects

Manage, track, and collaborate on projects with teams.

Projects
Sprints

Planning and tracking tool for scrum teams.

Sprints
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Projects Plus

Unified project management platform for intelligent, data-driven work.

Projects Plus

Developer Platforms

Creator

AI-powered platform to build custom business apps.

Creator
Flow

Automate business workflows by creating smart integrations.

Flow
Office Integrator

Built in document editors for web apps.

Office Integrator
DataPrep

AI-powered ETL tool for effective data integration and movement.

DataPrep
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Tables

Work management tool to connect people, processes, and information.

Tables
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
Apptics

Application analytics for all apps.

Apptics
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

IoT

IoT

Low-code IoT platform and solutions for connected businesses.

IoT
CRM Plus

Unified platform to deliver top-notch customer experience.

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Service Plus

Unified platform for customer service and support teams.

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Finance Plus

All-in-one suite to manage your operations and finances.

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People Plus

Comprehensive HR platform for seamless employee experiences.

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Workplace

Application suite built to improve team productivity and collaboration.

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Marketing Plus

Unified marketing platform for marketing teams.

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Projects Plus

Unified project management platform for intelligent, data-driven work.

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Projects Plus
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE

MX Lookup - Lookup the MX records of any domain

Lookup the MX records associated with any domain, for which you want to check the Mail Provider details. MX Lookup helps you to check the MX records of the domain, and thereby troubleshoot any email delivery issues that you face with the domain. 

MX Lookup or MX Records Lookup

MX Lookup tool is designed to check the MX records of any domain that you provide, to find out the email servers/ providers of that particular domain. 

MX (Mail eXchange) records are DNS records attached to a domain, that help the domain owners to set the email servers to be used for their domains. The other sending email servers do a MX Lookup to find out the email servers and deliver the domains to these servers, based on the priority settings.

Frequently Asked Questions regarding MX Lookup

  • What are MX records?

    MX records or Mail eXchange records are the special DNS records that denote the email servers corresponding to a domain. There can be multiple MX records for the same domain with different priorities. This information is dependent on the email provider you use and need to set in the domain's DNS based on their recommendation. 
  • What does the priority denote in MX records?

    All MX records have 2 parts -  a hostname and a priority number. The hostname is an email server that accepts emails addressed to the domain in question. The priority number is a value that denotes the order of priority in which the emails have to be delivered to a server. During email delivery, the server with the lowest priority number record takes precedence. In case the server with the lowest priority is not available or returns busy, then the email is delivered to the server with a higher priority. 
  • What happens when there are multiple MX records?

    When there are multiple MX records, the email is delivered to the server with the lowest priority - 0. If the hostname specified with the lowest priority is not available or reachable, the email is tried to be delivered to the hostname with the immediate higher priority and so on. You cannot setup MX records from different providers in the same priority as it may highly affect the email delivery and the domain might end up in missing emails. In case multiple email providers is a requirement, it needs to be achieved via email routing or coexistence-based setup and not via multiple MX records. 
  • Why am I not receiving emails (Zoho email)?

    When you set up your domain in Zoho, you need to configure your MX records to receive emails. The MX records will be based on your account. Login as Super Administrator and check this section to find out the correct MX records for your domain. In case the MX records are not configured, you will not receive emails in your Zoho account.

    If you have the MX records configured but still do not receive emails, refer here for further troubleshooting steps.

  • Is this MX Lookup tool free for everyone?

    This MX Lookup tool is available for free for anyone using the internet. At Zoho, we initially built this tool to help users who are setting up Zoho Mail. But we realized that it will be useful for anyone setting up or troubleshooting anything related to email, and hence this has been provided for all users.
  • How to use the MX Lookup tool to check the MX records?

    In the domain name text box, provide the domain name for which you want to check the MX and click Lookup. The MX records of the domain will be listed below the text box. You can also lookup other DNS records using this tool.