Download Document - Possible Errors | Zoho Writer

Download Document - Possible Errors

No permission (R5010)
No sufficient privileges (R3001)
Common error (R3002)

No permission

Error code

R5010

Error description

The user might not have enough permission to download the document.

Error Response

{
    "error": {
        "message": "You do not have permission to perform this operation.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R5010”
    }
}

Suggested action

Downloading could be restricted if the user does not access to the document or they have only read-only permissions. Make sure you change the permissions and try again.

No sufficient privileges

Error code

R3001

Error description

The user does not have sufficient privileges to download the document. This may be due to the org policy restriction.

Error Response

{
    "error": {
        "message": "You do not have sufficient privileges to download the document. Please contact your organization administrator.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3001”
    }
}

Suggested action

Please contact your organization administrator.

Common error

Error code

R3002

Error description

Unable to download your document. This may be due to an internal server error.

{
    "error": {
        "message": "We were unable to initiate the download operation.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3002”
    }
}

Suggested action

Please try again after sometime.

For the complete list of general errors, refer here.