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Folder API - Possible Errors

Get list of folders - Common Error

Error code

R3100

Error description

Your API request failed to list the folders from your account. Please try again after sometime 

Error Response

{
    "error":  {
        "message": "Sorry, an error occurred when listing the folders. Please try again.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3100”
    }
}

Get list of folders - Folder already moved to trash

Error code

R3102

Error description

This error occurs when you are trying to trash a folder that you have already moved to trash.

Error Response

{
    "error":  {
        "message": "The folder you're trying to access has been moved to trash already.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3102”
    }
}

Get list of subfolders - Common Error

Error code

R5013

Error description

Your API request failed to list the subfolders from your account for the specified folderid. Please try again after sometime. 

Error Response

{
    "error":  {
        "message": "We failed to authenticate the API request. Please try with proper authentication.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R5013”
    }
}

Create folder - Mandatory param missing

Error code

R2009

Error description

You need to specify the folder name as a mandatory parameter in your API request. 

Error Response

{
    "error":  {
        "message": "You seem to be missing a mandatory parameter that's required to perform this action.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R2009”
    }
}

Create folder - Folder name already exists

Error code

R3103

Error description

The folder name already exists. Please enter a different name and try again. 

Error Response

{
    "error":  {
        "message": "The folder name already exists. Please try again with new folder name.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3103”
    }
}

Delete folder - No permission

Error code

R5010

Error description

You don't have access/permission to delete the folder. Please contact the admin/owner of the account to provide the required permission and try again. 

Error Response

{
    "error":  {
        "message": "Permission denied. You are not authorized to perform this operation.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R5010”
    }
}

 

For the complete list of general errors, refer here.