Publish API - Possible Errors

No sufficient previleges (R5014)
Zoho account not confirmed (R5002)
Document not published (R3021)

Other Common Errors:

Error code - R3019
Error code - R3020
Error code - R3022
Error code - R3023

No sufficient previleges

Error code

R5014

Error description

User is not having access or sufficient previlege to perform the particular operation.

Error Response

{
    "error": {
        "message": "You do not have sufficient privileges to do this operation. Please contact your organization administrator.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R5014”
    }
}

Suggested action

Please contact the administrator of your organization to obtain the access or change the permission settings.

Zoho account not confirmed

Error code

R5002

Error description

Your Zoho account has not been confirmed yet.

Error Response

{
    "error": {
        "message": "Your Zoho account has not been confirmed yet. Please confirm and try again.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R5002”
    }
}

Suggested action

Please confirm your account and try again.

Document not published

Error code

R3021

Error description

Trying to unpublish the document, when the document is not published yet.

Error Response

{
    "error": {
        "message": "This document has not been published yet.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3021”
    }
}

Suggested action

Please publish the document and then try to unpublish it.

Other Common Errors

1. Error code

R3019

Error description

Unable to unpublish the document from the web.

Error Response

{
    "error": {
        "message": "There was a problem unpublishing this document from the web.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3019”
    }
}

Suggested action

This might be due to an internal error. Please try again after some time.

2. Error code

R3020

Error description

Unable to unpublish the document within the organization.

Error Response

{
    "error": {
        "message": "There was a problem unpublishing this document within the organization.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3020”
    }
}

Suggested action

This might be due to an internal error. Please try again after some time.

3. Error code

R3022

Error description

Unable to publish the document externally.

Error Response

{
    "error": {
        "message": "There was a problem publishing this document externally.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3022”
    }
}

Suggested action

This might be due to an internal error. Please try again after some time.

4. Error code

R3023

Error description

Unable to publish the document within the organization.

Error Response

{
    "error": {
        "message": "There was a problem publishing this document within the organization.”,
        "documentation_url": "https://www.zoho.com/writer/help/api/v1/general-errors.html",
        "response_generated_time": 1594131798612,
        "request_url": “https://<invoked_api_request_url>",
        "errorcode": "R3023”
    }
}

Suggested action

This might be due to an internal error. Please try again after some time.

For the complete list of general errors, refer here.