Frequently Asked Questions

Zoholics is our user conference for training users on all our products. We host a series of events around the world focused on learning from and connecting with fellow Zoho users to help everyone get the most out of our software. With sessions covering everything from basic usage to advanced techniques, Zoholics is the ideal place to learn new tricks and gain knowledge to help you transform your business. 

The registration fee depends on the Zoholics event you plan to attend. We have an early bird discount for every event, so we recommend you register early for the best price.

Registration for the events will close one hour before the event starts or when all tickets are sold.

A promo code is a set of letters and/or numbers that entitles you to receive a special offer or discount. Input your code in the promotional code tab when ordering your tickets. 

All cancellation requests must be sent to zoholics-latam@zohocorp.com and include the reason for cancellation. The refund will be processed based on the time and date the request was submitted. 

If you are unable to attend the event, you may transfer registration to another person by sending us the new attendee’s name and contact information. 

Yes, you can.

No, we do not offer these discounts.

Please write in to us at zoholics-latam@zohocorp.com with the number of people you will be registering to see if you are eligible for discount codes. 

We have sessions for new users as well as for our long-time, premium users. Learn how to get started using Zoho apps from more experienced users. If you are already a pro user, check out the more in-depth training sessions and learn more about advanced functionality, integrations, and best practices. 

All you need to bring is proof of identification so we can give you your participation badge.

No, you don't have to. Just bring ID.

We have limited seats available for these events. If tickets are still available, you can register until one hour before the event. 

Yes, of course! Please write to us at zoholics-latam@zohocorp.com with contact details for your colleague. We will transfer the ticket.

Please write to us at zoholics-latam@zohocorp.com with your details after you register for the event. We will send you an invitation letter.

Yes. There will be free Wi-Fi available for all attendees of the event.

The conference will not be streamed live; however, sessions will be available on Zoho's YouTube channel after the event.

We provide lunch during all Zoholics events. There will also be refreshment breaks. Depending on the event and the location we may also provide a continental breakfast. We will have vegetarian, vegan, and gluten-free options available. If you have any other special dietary requirements, please write to us at zoholics-latam@zohocorp.com with the event you are participating in. 

Yes, there will be several opportunities. We strongly encourage attendees to get to know fellow users. You will also be able to learn how other users, including our long-term associates, use Zoho apps for their businesses.

Please click on the Venue tab for accommodation recommendations for the event. This tab also has information on how to get to the venue for the conference. 

Safety is paramount for us at Zoho. As seen in the past couple of years, the policies have changed constantly to ensure everyone's safety. We will follow the guidelines set by the local authorities. If there's any change which impacts the event, we will communicate to all registrants. 

Yes, it's recommended to wear a mask in the common areas. Here again, we will follow the guidelines set by the local authorities.

No, but it is recommended to take the test before arriving at the event venue. This is necessary to ensure your and others' safety. If you are not feeling well and decide not to attend the event, your ticket amount will be refunded.