App Spotlight: Call Agent AI for Zoho CRM

App Spotlight brings you hand-picked solutions that enhance your Zoho apps and tools. Visit Zoho Marketplace to explore all of our apps, integrations, and extensions.

Call Agent AI offers enhanced capabilities for Zoho CRM. Auto-answer, route, log, and follow up on sales calls like a pro. Sales agents no longer have to rely on manual call management and can experience smarter, faster, and fully automated customer conversations.

Try Call Agent AI for Zoho CRM

Business needs

Manually logging calls, juggling follow-ups, and frantically searching for customer info mid-conversation are tedious, outdated, and error-prone practices. Agents lose hours (and deals) to repetitive tasks like data entry, chasing missed follow-ups, and jumping between tools. This results in lower response times, dropped leads, and burnt-out agents. It’s vital to adopt a smarter way to handle calls and customer info—without the chaos.

Solution

The Call Agent AI extension for Zoho CRM is an AI-powered call agent designed to upgrade your sales tech stack easily. It works hand-in-hand with Zoho CRM to streamline your entire call management process. Together, they create a call management ecosystem where every customer conversation flows straight into your Zoho CRM, follow-ups are auto-handled, and your team works smarter.

Key features

AI-powered call handling and smart routing: Agents can automatically answer, manage, and route calls (inbound or outbound) using our human-like AI.

Real-time call logging: All calls are instantly transcribed and logged into Zoho CRM, keeping them accurate, organized, and searchable.

Automated follow-ups and task scheduling: Call Agent AI auto-schedules follow-ups, sends alerts, and assigns tasks based on what actually happened on the call.

Seamless workflow automation: Agents can set up automation workflows for incoming and outgoing calls, right within Zoho CRM, and sync those workflows to Call Agent AI.

Benefits
  • Save hours every week by eliminating manual logging and task creation.

  • Increase conversions with consistent follow-ups and faster response times.

  • Improve customer experience with AI that responds instantly and remembers everything.

  • Automate your entire call workflow, from answer to action.

Try Call Agent AI for Zoho CRM

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