Google Calendar Interoperability

Zoho Calendar users can look up the availability status of the Google Workspace users once the setup is done in the Google Workplace server.

System requirements

While setting up the availability of Google Workspace users for Zoho Calendar users, the following points have to be noted:

• The Google Workspace users should have a Google Workspace account with a dedicated Mailbox.
• The Google Workspace users should not have a Zoho account. If they own a Zoho account, the Zoho Calendar for the account should be disabled.
• If the Google Workspace user owns a Zoho account, the domain name of the Zoho account should not match the domain name of your organization.
• A Google Workspace role account for Zoho Calendar to access and check the availability of Google Workspace users.

Zoho requirement

A Zoho role account for Google Workspace to access and check the availability of Zoho Calendar users.

Add an email alias using a sub-domain

If you use the same email domain address (zylker.com) in both Zoho and Google Workspace, you need to add an alias using a sub-domain to the users in Zoho and use the alias domain for configuring the Zoho Role account. There will be a conflict if the domain name used on Google Calendar for Zoho users is the same as the domain used by Google Calendar users since Google Calendar directs the free/busy status request based on the domain name.

It is recommended to use a seperate sub-domain to provide the email alias to the users in Zoho. It can be zoho.zylker.com if the domain name is zylker.com. When you configure the settings for Google Calendar, you need to provide the email alias based on the sub-domain in the availability address space for Zoho Calendar in your Google Calendar sever instead of the user's primary email address.

To use an email alias using sub-domain follow the steps mentioned below:

1. Configure the sub-domain that you are going to use for the email alias of users. The domain address used in Zoho should not be the same as the one used by Google Calendar users.
2. After the domain addition, you need to configure MX records pointing to Zoho for the sub-domain added in the DNS provider settings.
3. You need to use the email alias in the following situations before proceeding to configure the setup for Zoho Calendar users to look up the availability of Google users.

   • When setting up mail contacts for Zoho users on Google Calendar: The primary email address of the Zoho contact in Google calendar (usually given in the bold text) should be the email alias based on the subdomain (paula@zoho.zylker.com) and the email address of the contact based on the primary domain (paula@zylker.com) should be added as an alternative email address in Google. Refer here, for more details about setting up Zoho users.

     Note

     You can add the original Google Workspace email address of the contact as an extra SMTP address for the contact.

   • When adding a new availability space in Google Calendar: You should use the email alias using the sub-domain when prompted to add contacts in the configuration tool. Learn more.
4. You can send a test email from your Google server to a Zoho user using both their primary domain email address (paula@zylker.com) and the email alias using the sub-domain address (paula@zoho.zylker.com).