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If you're having a hard time with the integration of your CRM system, then the CRM system is not good. Seamless integration is the another best feature of Zoho. This CRM offers plenty of integration, from Office Suite, Telephony, Messaging, Events and meetings, Finance, Quote Management, Marketing Automation, Social Media, and many more.
Remar BSearch Engine Marketing Manager, Acquire BPO@Zoho CRM 2020 Feature Edition has made it possible to get real analytics on webforms through aesthetically sleek and simple visual charts. It's also given you the opportunity to test your market better and gives you more control of how you do so. #zohocrm #crm #2020 #zoho
@Cust_ConsultingCustomer Consulting Group- Show more...
Zoho CRM is used across our entire organization, with our sales department using the software most frequently. Zoho CRM acts a database for all of our leads, contacts, and clients. We use the software to ensure that our sales staff, engineers, and consultants all have visibility on where clients are in the sales process and the what the latest communication with current and prospective clients has been. We also use it to track our sales pipeline.
Zoho CRM is a great CRM for organizations of all sizes. It's best used as a tool to organize and communicate with clients and prospective clients. Our sales staff uses it on a daily basis to continuously keep notes on their communication with clients during the sales process.
Adam MontgomeryEnergy Efficiency Consultant, SEMCO - Show more...
Zoho is a big part of our organization. Before implementing Zoho CRM, our management team was lost in tracking current deals. With the number of calls and deals we handle on a daily basis, even our sales team had a hard time doing proper follow-ups. Now, with the 360 degree view of all modules that Zoho CRM offers, we are able to concentrate on prospecting the right leads and closing the most profitable deals.
We use CommandCenter for our entire sales process that encompasses leads, deals, inventory and delivery and even sales returns. I must say it provides great visibility into our sales process and it has streamlined our reporting. We can clearly see the average time taken for each stage.
Josef CarloFounder, Mostaco Marketing
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Zoho CRM was implemented at Blue Star in a few divisions that saw the need to improve the sales teams' productivity on the field (and virtually). It has been a great success since launch last year. This is largely due to the tool's design which is simple, elegant and user-friendly. The sales teams now enjoy a better grip on their day-to-day activities which are planned centrally instead of being spread across various disparate tools/apps. Teams have also pivoted to a more formal method of reviews via Zoho. All in all, it has been a worthwhile investment.
Suresh IyerChief Information Officer, Blue Star How a leading global franchise development company scaled faster with the help of Zoho CRM.
Brent DowlingCEO, RainTree
Zoho has played an important role in standardizing our program. We now have more than 15,000 sellers using our services. The functionalities we've added have evolved Zoho CRM beyond just lead and contact management to more of a complete operational platform.
Anand GoyalProgram Leader - Service Provider Network, Amazon.In
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Zoho CRM enterprise solution implementation was critical in addressing changing market dynamics. Flexibility, scalability, 360 degree view of the customer are vital features of the CRM platform. Providing faster responses to our customers and customer satisfaction improvement during Covid times is very dear to our organisation culture. Zoho's Enterprise Business Solutions (EBS) team partnered in CRM implementation after thoroughly analysing our processes. Process improvement and engineering was the core of Zoho CRM solution implementation.
Umesh PadalaChief Digital & Technology Officer, Star Health We switched to Zoho CRM from Salesforce at the beginning of the 2018 year. It's used track both prospects, clients, sales, referrals, etc. It's used by Sales, Billing, and Account Management. It helps with tracking and analytics for our Sales. It automates some processes such email campaigns and custom templates.
Dominic JohnsonSales, ICANotes LLCCommandCenter is my favorite feature so far. I’m still learning a lot and figuring out the best way to structure everything, but it allows us to broaden the lifecycle of what starts as a person, transforms to a deal with many people, and ends with an invoice to multiple parties. It’s something we have to play with a bit more before rolling it out completely, but looks very promising.
Nick VallettaCo-Founder, Byson Real Estate Co- Show more...
Zoho CRM is used here at the head office by every employee and all of our franchisees across Canada use it as well. All of our data from sellers/buyers are store in Zoho. It is used for multiple reasons such as booking appointments for a franchisee, sending out important emails to our sellers and tracking sales.
I've worked at a lot of contact centers and Zoho is one of the most user-friendly. Instead of having multiple platforms, Zoho pretty much puts it all in one.
Amy GrayCustomer Engagement Specialist, PropertyGuys.Com
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