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  • What is Zoho SalesIQ?

  • Who can uses Zoho SalesIQ?

  • Can we identify a visitor who is using a mobile browser?

  • How does SalesIQ get the name and email of the visitor?

  • How can SalesIQ identify/track logged in users?

  • Can I use single SalesIQ code in multiple domains?

  • What can I do with Zoho SalesIQ?

  • How much does Zoho SalesIQ cost?

  • How do we remove the "We're online" text on the chat bubble?

  • Why chat widget goes offline?

  • What features are available in Zoho SalesIQ?

  • Do I have to be online all the time?

  • What other Zoho services does Zoho SalesIQ integrate with?

  • What is a widget? Why should I embed that on my website?

  • Can I keep spammers and harrassers out of my chats?

  • Is it possible to hide the chat widget on certain pages?

  • How secure is my data?

  • Do SalesIQ have an API?

  • Do I need a developer to install SalesIQ?

  • What browsers does Zoho SalesIQ work best with?

  • What about a free trial?

  • Does SalesIQ offer any bots?

  • How can I start connecting with my customers today?

  • How do I get access to all the features?

  • Who is an operator?

  • Is SalesIQ free?

  • Is there an SalesIQ mobile app?

  • Is there a desktop application for SalesIQ? Where do I download the desktop applications?

  • How is my visitor tracking limit calculated?

  • How do I request a demo?

  • Who handles Chats? Does SalesIQ handle chats for me?

  • What limitations does the trial plan have?

  • Is it possible to not route the chats to operators from the visitors of a few countries?

  • Can I customize my chat window?

  • Can you invite visitors to chat?

  • What SalesIQ features are accessible for Zoho desk users?

  • How to add my Zoho Desk agents as Zoho SalesIQ operators?

  • Why  I'm unable to track the visitors with Zoho Desk? 

  • How are visitors identified by SalesIQ?

Operators

  • Can I join the SalesIQ portal as an associate?

  • Is it possible to view visitors' feedback?

  • Where will I find the chat history?

  • Can I filter a particular category of chats?

  • Is it possible to delete records from history?

  • Can I adjust the volume or mute incoming chat sounds from the dashboard?

  • How to change the operator language?

  • Can I make audio calla using SalesIQ?

  • How to block a person from initiating a chat?

  • Can I share my screen with the visitor?

  • What if I have a customer who speaks a foreign language? Can I translate my messages and send them to him/her?

  • Where can I add articles?

  • Can I predefine responses to repeated questions?

  • Where can I see my ongoing chats?

Chatbots

  • Does SalesIQ offer any chatbots?

  • Can I preview my custom bot before updating on my website?

  • How do I setup a Zobot?

  • I'm not a developer. Is there something that can help me get started?

  • What is the Zobot?

  • How can I build the Zobot in Zoho SalesIQ?

  • Can I send images to my visitors using the Zobot?

  • Can I integrate my Zobot with other platforms?

  • Does the Zobot support rich text format?

  • Can I add multiple dates and respective time slots in the date and time slot input card?

  • I own multiple websites. Is it possible for me to deploy the Zobot on just one?

  • Can I enable the Zobot when visitors click on the chat widget?

  • Can I configure the Zobot to trigger messages only to specific visitors?

  • I have my own bot engine. How can I connect it to the Zobot?

  • Can I offer suggestions?

  • I wish to connect to a third-party service. Is it possible?

  • Can I see visitors connected to the Zobot on my dashboard?

  • Can I use the Zobot for lead generation?

  • How to add small talk packages in answer bot?

  • Difference between Zobot and Answer bot?

  • Can I deploy both zobot and answer bot on a website?

  • How to change display picture of bot?

  • Is there any scripts for third party integration?

  • Can I deploy multiple zobots under the same brand?

  • How to save visitors as contact in SalesIQ by zobot?

  • Why my changes are not updating in zobot ?

  • What is Plugs?

  • How can I save the values/responses from the visitor?

  • Can I join/merge Zobot and Answer bot?

  • Can the Zobot forward chat to agent?