Skip to main content
Zoho salesiq

Live webinars

Dive into a world of learning, from industry insights and best practices to product overviews and tips to help you make the most of SalesIQ.

Day
Time
Title
  • 1st Thursday of every month
    9:30 AM PDT
    Get started with Zoho SalesIQ: A beginner's overview

    Zoho SalesIQ is a holistic support and engagement platform that helps you guide your customers through all stages of the customer life cycle. Join us for a comprehensive webinar designed to help you gain insights on Zoho SalesIQ and how it can help your business.

    1st Thursday of every month
    9:30 AM PDT
    Agenda:
    • Introduction to Zoho SalesIQ
    • Customer engagement trends and leveraging Zoho SalesIQ for staying ahead
    • Navigating the Zoho SalesIQ Dashboard
    • Modes of customer engagement available in Zoho SalesIQ
    • Learn to set up and manage operators, brands, and departments in Zoho SalesIQ
    • Leverage Zoho SalesIQ's chatbot to automate customer support
    • Resources and routing tools in Zoho SalesIQ to optimize your engagement
    • Integrations and other advanced features of Zoho SalesIQ
    Register Now
  • Wednesday, June 11, 2025
    9:30 AM PDT
    Getting started with SalesIQ: Basics and beyond

    Join us for an insightful session where we’ll walk you through the basics and essentials of Zoho SalesIQ from an operator’s lens. This session will walk you through managing live chats, using the operator console, navigating department workflows, engaging visitors across channels, and automating support with chatbots. We’ll wrap up with an exclusive look at exciting new features coming soon to SalesIQ!

    Wednesday, June 11, 2025
    9:30 AM PDT
    Session agenda:
    • Introduction to SalesIQ
    • Getting started: Visitor identification and live chat demo
    • How to add your team, create departments and setup your brands on SalesIQ
    • Operator and chat workflows for ease and effectiveness
    • Exploring the power of the operator chat window
    • Communication platforms in SalesIQ
    • Automating support with chatbots
    • Sneak peek - What’s coming up next on SalesIQ?
    • Q&A
    Register Now
  • Wednesday, May 28, 2025
    9:30 AM PDT
    Turn conversations into conversions: Chatbot automation with SalesIQ

    Discover how chatbots in SalesIQ can help you scale customer engagement across support, sales, and marketing. We’ll walk you through powerful automation tools like Answer Bot and Zobot, show you how to personalize conversations using AI, extend your reach across messaging channels, and track performance with detailed reports.

    Wednesday, May 28, 2025
    9:30 AM PDT
    Session agenda:
    • Why businesses need chatbots: Solving for scale, speed, and experience
    • Exploring chatbot solutions within SalesIQ
    • Streamline your support with Answer Bot automation
    • Automate sales, marketing, and support workflows using Zobot
    • Leverage AI to power smarter, more personalized conversations
    • Deploy bots across Instant Messaging (IM) channels
    • Analyze chatbot performance with insightful reports
    Register Now

While we gear up for our next webinar, explore our recorded webinars for expert insights!

Go to recorded webinars
Play Video
 
 

Next steps