How can I assign primary contact?

The Primary Contact refers to the single point of all communication within any organization. The organization's administrator has the privilege to change the primary contact, as per the company's requirements.

Note: Only Admin can access this feature.

To set primary contact:

  1. Click Setup > Organization Settings > Company Details.
  2. In the Company Details page, click Edit.
  3. Under Company Details section, select the Primary Contact from the list.
  4. Click Save.

Note: Only active users with the default Administrator profile can be set as the primary contact in an organization.