How can I re-invite users?
When the users do not accept the invitation sent by the Administrator within 7 days, the Administrator can resend the invitation to the user. Users who have not accepted the invitation to join the organization's Recruit account will be listed under Unconfirmed Users. You can send an invite again only to the unconfirmed users. If the user is deactivated, you need to activate them.
To re-invite users:
- Log in to Zoho Recruit with Administrator privileges.
- Click Setup > Users & Permissions > Users.
- In the Users page, move the mouse pointer over a user and click the Re-Invite link.
- Alternatively, you can also go to the Unconfirmed Users view and select the user to re-invite. An invitation email will be sent to the user's email address.
When you are invited to Company A's Zoho Recruit account and... | What you need to do |
You do not have an existing Zoho Recruit account. | Click on the access link in the invitation email to join Company A's account. |
You are already part of Company B's organization account. | Ask the Super Administrator of Company B's Zoho Recruit account to delete you from that account. Then click on the access link in the invitation email to join Company A's account. |
You are already part of Company B's organization account. Also, you are the Super Administrator in the same account. | In Company B's Zoho Recruit account, make another user as the Super Administrator and ask the same user to delete you from that account. Then click on the access link in the invitation email to join Company A's account. |
You are already part of Company B's organization account. Also, you are the only active user in the account. | Delete Company B's Zoho Recruit account and then click on the access link in the invitation email to join Company A's account. In this case, your Zoho Recruit account will be closed and all the data will be errased securely. An email will be sent to you with a link to download the final backup of your data. |
You are already part of Zoho Docs/Zoho Mail/Zoho Creator in Company B's organization account. | Ask the Administrator of Zoho Docs/Zoho Mail/Zoho Creator (of Company B) to delete you from the corresponding product's account. Then click on the access link in the invitation email to join Company A's account. |
You are already part of Zoho Docs/Zoho Mail/Zoho Creator in Company B's organization account. Also, you are the Administrator of the account in these products. | In Company B's Zoho Docs/Zoho Mail/Zoho Creator account, make another user as the Administrator and ask the same user to delete you from that account. Then click on the access link in the invitation email to join Company A's account. |
You are already part of Zoho Docs/Zoho Mail/Zoho Creator in Company B's organization account. Also, you are the only active user in the account. | Delete Company B's Zoho Docs/Zoho Mail/Zoho Creator account, and then click on the access link in the invitation email to join Company A's account. In this case, you Zoho Recruit account will be closed and all the data will be errased securely. An email will be sent to you with a link to download the final backup of your data. |