Live webinars
Dive into a world of learning, from industry insights and best practices to product overviews and tips to help you make the most of SalesIQ.
- 1st Thursday of every month9:30 AM PDT1st Thursday of every month4:30 PM GMT1st Thursday of every month10:00 PM ISTGet started with Zoho SalesIQ: A beginner's overview
Zoho SalesIQ is a holistic support and engagement platform that helps you guide your customers through all stages of the customer life cycle. Join us for a comprehensive webinar designed to help you gain insights on Zoho SalesIQ and how it can help your business.
1st Thursday of every month9:30 AM PDT1st Thursday of every month4:30 PM GMT1st Thursday of every month10:00 PM ISTAgenda:
- Introduction to Zoho SalesIQ
- Customer engagement trends and leveraging Zoho SalesIQ for staying ahead
- Navigating the Zoho SalesIQ Dashboard
- Modes of customer engagement available in Zoho SalesIQ
- Learn to set up and manage operators, brands, and departments in Zoho SalesIQ
- Leverage Zoho SalesIQ's chatbot to automate customer support
- Resources and routing tools in Zoho SalesIQ to optimize your engagement
- Integrations and other advanced features of Zoho SalesIQ
- Wednesday, June 11, 20259:30 AM PDTWednesday, June 11, 20254:30 PM GMTWednesday, June 11, 202510:00 PM ISTGetting started with SalesIQ: Basics and beyond
Join us for an insightful session where we’ll walk you through the basics and essentials of Zoho SalesIQ from an operator’s lens. This session will walk you through managing live chats, using the operator console, navigating department workflows, engaging visitors across channels, and automating support with chatbots. We’ll wrap up with an exclusive look at exciting new features coming soon to SalesIQ!
Wednesday, June 11, 20259:30 AM PDTWednesday, June 11, 20254:30 PM GMTWednesday, June 11, 202510:00 PM ISTSession agenda:
- Introduction to SalesIQ
- Getting started: Visitor identification and live chat demo
- How to add your team, create departments and setup your brands on SalesIQ
- Operator and chat workflows for ease and effectiveness
- Exploring the power of the operator chat window
- Communication platforms in SalesIQ
- Automating support with chatbots
- Sneak peek - What’s coming up next on SalesIQ?
- Q&A
- Wednesday, May 28, 20259:30 AM PDTWednesday, May 28, 20254:30 PM GMTWednesday, May 28, 202510:00 PM ISTTurn conversations into conversions: Chatbot automation with SalesIQ
Discover how chatbots in SalesIQ can help you scale customer engagement across support, sales, and marketing. We’ll walk you through powerful automation tools like Answer Bot and Zobot, show you how to personalize conversations using AI, extend your reach across messaging channels, and track performance with detailed reports.
Wednesday, May 28, 20259:30 AM PDTWednesday, May 28, 20254:30 PM GMTWednesday, May 28, 202510:00 PM ISTSession agenda:
- Why businesses need chatbots: Solving for scale, speed, and experience
- Exploring chatbot solutions within SalesIQ
- Streamline your support with Answer Bot automation
- Automate sales, marketing, and support workflows using Zobot
- Leverage AI to power smarter, more personalized conversations
- Deploy bots across Instant Messaging (IM) channels
- Analyze chatbot performance with insightful reports
- No upcoming live webinars
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