"Blue LLC, the environmental division of the Alserkal Group, UAE, uses Zoho Creator for our digital transformation."
Anna TerekhovaSpecial Projects Coordinator, Blue LLC
What is a customer experience management (CXM) platform?
A customer experience management platform is a one-stop solution to manage your customer data, record interactions, schedule appointments, roll-out surveys, derive actionable insights, and more. And you can now build your own customizable CXM platform with Zoho Creator.
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Top brands that use our platform
What are the benefits of tailor-made customer experience software?
Zoho Creator's customer experience management software:
Allows self-service
Rebranded customer portals address customer needs
Improves response times
Immediately respond to customer notifications
Converts insight to action
Visualize dashboards and trigger data points into custom workflows
Provides ironclad data security
Manage sensitive customer data on the cloud
Empowers staff
Automate redundant processes, improving productivity
Features that help build customer experience software
Zoho Creator's customizable CX software capabilities include:
Data and insights
Process automation
Customer-centric features
Integrations
Build your customer experience management software with prebuilt omnichannel apps
Why People Love Zoho Creator
Build your customizable CX software with Zoho Creator
Sign up for freeFrequently Asked Questions
Customer experience management allows organizations to adopt a customer-centric approach to company culture. It places the customer at the center of a business' teams, making customer experience their key differentiator in the market.
Organizations that follow a customer-first strategy gain a competitive advantage over those who don't. And besides improving customer satisfaction, customer experience management helps improve retention and lower churn costs. It also builds customer goodwill, as well as opens up opportunities for cross-selling or upselling.
Zoho Creator's low-code application software allows organizations to custom-build a customer experience management software designed for their needs. Already have a CRM? Use Zoho Creator to integrate with your CRM and do more!
Zoho Creator also comes equipped with a customer portal that aids in self-service for customers.
No, any business that has a need to manage its customers and deliver exemplary customer service can adopt customer experience management.
Zoho Creator has a flexible per-user pricing model. For more details, please visit our pricing page.