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CRM

Comprehensive CRM platform for customer-facing teams.

CRM
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
Forms

Build online forms for every business need.

Forms
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

Bookings
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
Thrive

Complete loyalty and affiliate management platform.

Thrive
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
Forms

Build online forms for every business need.

Forms
Social

All-in-one social media management software.

Social
Survey

Design surveys to reach and interact with your audience.

Survey
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Sites

Online website builder with extensive customisation options.

Sites
Backstage

End-to-end event management software.

Backstage
PageSense

Website conversion optimization and personalisation platform.

PageSense
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
Webinar

Webinar platform for webcasting online webinars.

Webinar
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
NEW
Domains

Easy domain registration, transfer, and secured DNS management.

Domains
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
Thrive

Complete loyalty and affiliate management platform.

Thrive
Publish

Manage all your local business listings on a single platform.

Publish
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

Desk

Helpdesk software to deliver great customer support.

Desk
Assist

Remote support and unattended remote access software.

Assist
Voice

Cloud Contact Center Software for businesses.

Voice
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

Bookings
FSM

End-to-end field service management platform for service businesses.

FSM
Lens

Interactive remote assistance software with augmented reality.

Lens
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

Books

Powerful accounting platform for growing businesses.

Books
Expense

Effortless expense reporting platform.

Expense
Sign

Digital signature app for businesses.

Sign
Inventory

Powerful stock management and inventory control software.

Inventory
FREE
Invoice

100% Free invoicing solution.

Invoice
Billing

End-to-end billing solution for your business.

Billing
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Payroll

Payroll software with automated tax payments and filing.

Payroll
Commerce

eCommerce platform to manage and market your online store.

Commerce
Checkout

Collect payments online with custom branded pages.

Checkout
Practice

Practice management software for accounting firms.

Practice
Solo

The all-in-one toolkit for solopreneurs.

Solo
NEW
Payments

Unified payment solution built for all businesses.

Payments
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email, Storage, and Collaboration

Mail

Secure email service for teams of all sizes.

Mail
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
WorkDrive

Online file management for teams.

WorkDrive
Bookings

Appointment scheduling app for consultations with customers.

Bookings
Cliq

Stay in touch with teams no matter where you are.

Cliq
Notebook

Beautiful home for all your notes.

Notebook
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
Learn

Knowledge and learning management platform.

Learn
Office Integrator

Built in document editors for web apps.

Office Integrator
Writer

Word processor for focused writing and discussions.

Writer
TeamInbox

Shared inboxes for teams.

TeamInbox
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Show

Create, edit, and share slides with a sleek presentation app.

Show
Tables

Work management tool to connect people, processes, and information.

Tables
Sheet

Spreadsheet software for collaborative teams.

Sheet
Office Suite

Powerful collaborative work platform for teams.

Office Suite
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
ToDo

Collaborative task management for individuals and teams.

ToDo
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

Expense

Effortless expense reporting platform.

Expense
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
People

Organize, automate, and simplify your HR processes.

People
Sign

Digital signature app for businesses.

Sign
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
Shifts

Employee scheduling and time tracking app.

Shifts
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

Creator

Build custom apps to simplify business processes.

Creator
Assist

Remote support and unattended remote access software.

Assist
Vault

Online password manager for teams.

Vault
Directory

Workforce identity and access management solution for cloud businesses.

Directory
Lens

Interactive remote assistance software with augmented reality.

Lens
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
NEW
eProtect

Comprehensive email security and archiving for every business.

eProtect
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit

BI and Analytics

Analytics

Modern self-service BI and analytics platform.

Analytics
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

Project Management

Projects

Manage, track, and collaborate on projects with teams.

Projects
Sprints

Planning and tracking tool for scrum teams.

Sprints
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Projects Plus

Unified project management platform for intelligent, data-driven work.

Projects Plus

Developer Platforms

Creator

Build custom apps to simplify business processes.

Creator
Flow

Automate business workflows by creating smart integrations.

Flow
Office Integrator

Built in document editors for web apps.

Office Integrator
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Tables

Work management tool to connect people, processes, and information.

Tables
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
Apptics

Application analytics for all apps.

Apptics
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

IoT

NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT
CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
Service Plus

Unified platform for customer service and support teams.

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Service Plus
Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
Projects Plus

Unified project management platform for intelligent, data-driven work.

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Projects Plus
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
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Training for Developers

This course is aimed towards enabling developers to implement additional functions within Zoho CRM. You will also get the opportunity to interact with the Zoho CRM Developer community and learn the best practices of CRM development.

About the Event

The Zoho CRM Training Course for Developers is a four-day online training program that is aimed at enabling developers to implement additional functions within Zoho CRM.

  • IT services will learn to use extensive features to customize Zoho CRM based on their needs.
  • Freelance developers will learn how to apply their programming skills to benefit from better opportunities with Zoho CRM users in various industries.
  • The course covers the development-oriented features in Zoho CRM which facilitate programmers to code and incorporate whatever they need into their existing CRM. The training and learning will be both conceptual and practical.

What’s in store?

Each topic in this course is made up of four main components: concept explanation, demonstration, hands-on exercises, and Q&A session. So come to learn with us! We would love to help you on your journey through the exciting roads of CRM development.

Who can attend?

Our Developer training is suitable for people with the following skill set: handling HTTP requests and responses, Java or Python programming, web application development, basic knowledge of HTML, CSS, and JavaScript.

Agenda

4 Days | 5 Hours
  • Day 01
  • Day 02
  • Day 03
  • Day 04
 

Learn about Zoho CRM and the opportunities that are available to you in the developer space. Learn about the API support provided in Zoho CRM. Learn the authentication procedures that are supported. Understand the API classifications and their limits and best practices.

Module 01
Introduction
  • Welcome to Zoho CRM
  • Zoho CRM Architecture
  • Opportunities for Developers
Module 02
REST API
  • Overview
  • Understanding CRM API Concepts
  • Terminology
  • Authentication Procedure
  • Understanding Identifier and Scopes
  • Request Methods and Response Structure
  • API Classification Based on CRM Concepts
  • Using the API in Different Scenarios
  • API Limits
  • Best Practices
  • Hands-On Practice Exercises

There may sometimes be a need to interact with third-party applications from within Zoho CRM. Understand the steps involved in setting up a connection with a third-party application and learn how to write Deluge functions that can operate on the data to accomplish necessary customized tasks.

Module 03
Connections
  • Overview
  • Setting up Connections
  • Using Connections
  • Hands-On Practice Exercises
  • API Classification Based on CRM Concepts
  • Using the API in Different Scenarios
  • API Limits
  • Best Practices
  • Hands-On Practice Exercises
Module 04
Functions
  • Understanding Integration Tasks in Functions
  • Configuring Functions
  • Hands-On Practice Exercises

Allow your Deluge functions to be accessed from outside Zoho CRM and understand how to use them in webhooks. Learn to create widgets to embed any custom application or third-party service into Zoho CRM.

Module 05

More About Functions

  • Triggering a Deluge Function
  • Customizing Related Lists
  • Setting up Custom Actions in Workflow Rules
  • Setting Follow-up Actions in Blueprint
  • Function as an API
  • Using Webhooks in Functions
  • Schedules
  • Hands-On Practice Exercises

Learn the steps to create your web application, host it locally or deploy it to a server, and view it in a browser. Extend your knowledge by learning how to integrate web applications with Zoho CRM seamlessly using the server-side SDKs.

Module 06
Widgets
  • Overview
  • Installing Zoho’s Command Line Interface
  • Types of Widgets
  • Creating Widgets
  • Deploying Widgets
  • Hands-On Practice Exercises
Module 07
SDKs
  • Overview
  • Developing Web Applications Using SDK
  • Hosting Web Applications
  • Using Web Applications
  • Introduction to SDK
  • Hands-On Practice Exercises

Looking for Online training?

Through online training, we aim to offer a completely personalized training package tailored exclusively to meet the trainees' business requirements. The online training program will be custom-made for your business.

REGISTER NOW

FAQs

1. What are the modes through which I can be trained?
  • Classroom
  • Online
  • Onsite
2. What are the courses offered in this training program?
3. What is classroom training?
4. What is Onsite training?