Functions - Limits
Zoho CRM uses a credit system to provide a rate limit of functions. Function calls in Zoho CRM are associated with Credits.
Each function execution results in one credit being deducted.
Maximum credit limit in a 24-hour window for each edition of Zoho CRM
| Edition | Allowed Credits | Maximum Credits |
|---|---|---|
| Starter | 5,000 credits + (Number of User licenses x 200) | 10,000 credits |
| Standard | 5,000 credits + (Number of User licenses x 200) | 15,000 credits |
| Professional | 5,000 credits + (Number of User licenses x 200) | 20,000 credits |
| Enterprise/Zoho One | 20,000 credits + (Number of User licenses x 500) | 200,000 credits |
| CRM Plus/Ultimate | 20,000 credits + (Number of User licenses x 1000) | Unlimited* |
For the Ultimate edition, the maximum number depends on the number of user licences. For example, if the number of user licenses is 500, the maximum number of calls you can make will be 20000 + (500 x 1000) = 520000.
If you purchase more licenses, this limit will increase accordingly.
Limit associated with each function
Although we have established that functions follow a credit-based system, there are some additional aspects that are to be kept in mind. These aspects affect the performance of each function. For instance, the number of lines in a function, timeouts, etc.
| Functionality | Description | Limits |
|---|---|---|
| Execution Time | Function should be executed within the specified time. | 1 minute |
| Response Limit | Function should return the response within a particular size. | 10 MB |
| Lines of execution | Function is executed based on the number of lines in the code. | 200,000 |
| Send Mail | You can send emails using the send mail syntax. | 1000/day |
| Webhooks | GET and POST URLs | 50,000 requests/day |
Deluge Limits
Apart from the number of function calls made in a certain time duration, a few aspects such as the number of lines in a function, timeouts, etc affect the performance of each function.
The following table shows the limits applied to Deluge functions based on their functionality.
| Functionality | Description | Limits |
|---|---|---|
| Execution Time | Function should be executed within the specified time. | 1 minute |
| Response Limit | Function should return the response within a particular size. | 10 MB |
| Lines of execution | Function is executed based on the number of lines in the code. | 200,000 |
| Send Mail | You can send emails using the send mail syntax. | 1000/day |
| Webhooks | GET and POST URLs | 50,000 requests/day |