What's New
TIMELINE
2025
2024
2023
2025
May
Zoho Desk Integration
With this integration, customer reviews automatically become support tickets. Agents can respond without switching windows or spending extra time and effort.
Feb
Reports
To keep leadership teams and stakeholders informed, we introduced reports. Managers could schedule reports to be sent automatically, ensuring consistent updates without interruptions.
Jan
Introducing pricing
Following a steady beta journey, we rolled out two plans, providing flexibility and a clear, straightforward structure, and we closed our first deal.
Learn more2024
Sep
ShowMeLocal addition
We expanded our reach by adding ShowMeLocal to our listing sites, helping businesses improve online visibility and build brand credibility.
Aug
Automation
To help businesses manage a high volume of reviews, we introduced automation with two key functions:
- Sending responses to new or updated reviews automatically
- Auto-assigning reviews to users based on ratings
Jun
Enhanced business information
New category-specific attributes were added, improving business profile accuracy and completeness.
Learn moreMay
AI integration
Our in-house AI tool, Zia, was integrated to enhance review responses and business descriptions. Users could generate contextual responses as often as needed, making engagement faster and more effective.
Learn moreApr
Zoho Publish beta launch
We launched the Zoho Publish beta version with full feature access. It was completely free, with no credit card requirements or hidden charges, allowing users to explore all functionalities risk-free.
Jan
New listing sites
Hotfrog and CitySquare became part of our listing network, helping businesses boost online visibility and reach more customers.
2023
Dec
Zoho Publish in Zoho One
We introduced the Lite version of Zoho Publish in Zoho One. By default, Zoho One users could manage one business location for free, with the option to add more locations through paid add-ons.