Introducing subflows and outgoing webhooks in Zoho Flow

We’re excited to announce two powerful additions to Zoho Flow—subflows and outgoing webhooks. These features are designed to help you build workflows easier and automate more of your busywork.

Let’s take a closer look at what’s new.

Build reusable blocks of action and logic with subflows

You can now create blocks of reusable actions and logic, just like when you create a flow, and call them from any other flow. Think of them as modular automation blocks that can be dragged and dropped into your flows in place of commonly used steps that often appear repeatedly in different workflows.

For example, while adding a new lead or contact in your CRM, you might want steps that include conditions and actions to handle duplicate entries. With subflows, instead of repeating the same steps across flows, you can build those steps as a flow once and reuse it in multiple flows that need it. Other common examples include formatting data, sending documents for approval, and sending notifications.

Here’s how it works:

1. The main (parent) flow calls the subflow and provides it specific input data.
2. The subflow performs its predefined tasks.
3. If configured, it returns data to the parent flow.
4. The parent flow continues its execution.

This not only saves time, but also makes future updates easier—change your logic once, and apply it everywhere.

Learn more about subflows

Call APIs and automate custom actions with outgoing webhooks

You can now make outbound API calls to perform highly customized actions directly from your flows—no custom functions required.

Whether you're integrating third-party applications, custom-built tools, on-prem systems, or APIs that aren’t supported in the Zoho Flow gallery, the send webhook action can help you send data to those services in just a few steps.

For instance, if your organization uses a custom-built ticketing tool, you can configure a connection to it in Zoho Flow and use the outgoing webhooks to automate tasks like creating a record, updating a field, or sending a command.

The send webhook action supports:

• HTTP methods: GET, POST, PUT, PATCH, DELETE
• Request formats: JSON, XML, or text
• Authentication methods: API key, Basic Auth, OAuthv1.0a, OAuthv2

Webhook responses are automatically parsed and made available for use in the rest of your flow.

Learn more about outgoing webhooks

Both subflows and outgoing webhooks are now available, so head to your Zoho Flow account and start building smarter and more powerful workflows today!