ZOHO PHONE BRIDGE

An important part of a recruiter's job is find potential candidates, get in touch with them and schedule interview calls to candidates and so on. What helps them in making these calls is a good phone system, ease of access to the essential details before the call, flexible reminders to avoid missing out on the important calls and a convenient way to jot down their observations and notes about a potential candidate. For all these requirements, the Zoho PhoneBridge feature is a convenient option.

The Zoho PhoneBridge feature connects the PBX system and the Zoho Recruit system that holds all the important details of your clients and candidates. With this feature, Zoho Recruit offers you a platform to manage incoming and outgoing calls. Not just that, it reminds you of the calls that are scheduled and also identifies the caller and matches the details with the candidate's record in Zoho Recruit.

 

What You Can Do With Zoho PhoneBridge

  • Manage outbound and inbound calls from within Zoho Recruit.

  • Take a quick glance at the, notes, email conversations, etc. of the caller.

  • Get reminders for your outbound calls.

  • Dial calls with a single click.

  • Check out the calls that you missed while you were away.

  • Add a call description during the call.

  • Add/Associate unknown caller as Candidate or Contact.

  • Add a follow up call and task.

 

Benefits

  • Know your caller and be ready with the right information before the call.

  • Never miss out calls, as a call missed could be a potential candidate lost to your company. Set up reminders for the calls so that you do not miss the opportunity to call the candidate.

  • Jot down a call description during or after the call and save the effort of remembering the details after the call.

  • Get a quick glance at the essentials in the business card view, before you call the candidate.

 

Enabling and Disabling Zoho PhoneBridge

As an Administrator, or user with Manage Profile permission, you can enable or disable the Zoho PhoneBridge access to other users in your organization's account.

To enable or disable Zoho PhoneBridge for users

  1. Click Setup > Users & Permissions > Profiles.

  2. From the list of profiles, click the Edit link for the user's profile to which you want to enable/disable Zoho PhoneBridge.

  3. Under Apps Permission, select or clear the Zoho PhoneBridge check box(es).

  4. Click Save.

 

Related Links

Integrate RingCentral | Integrate Twilio | Make/receive calls