Star Rating
This card helps to get a rating from the visitor via star input format and update it in the Feedback section.
| Attribute | Mandatory | Description | Values |
| type | Yes | The type of input to be displayed to the visitor | star-rating |
| level | No | The number of stars to be displayed to the visitor | 3-10 |
Note: The ratings will not be updated for the transferred and missed chats.
Channel compatibility and limitations
Facebook Messenger:
- The card is supported on Facebook.
- The users would get the ratings as single select options. They can choose an option to provide the rating.
Instagram:
- The card is supported on Instagram.
- When using this card, the users would get the ratings as single select options. They can choose an option to provide the rating.
WhatsApp:
- The card is supported on WhatsApp.
- When using this card, the rating will be given in the list format or single select options.
- If the rating number equals 3, all ratings will be listed as options.
- When the rating exceeds 3, all 5 ratings will be displayed in the list format.
Sample code
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