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Design surveys to reach and interact with your audience.

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Online community platform for individuals and businesses to grow their network and brand.

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Remote support and unattended remote access software.

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End-to-end field service management platform for service businesses.

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Interactive remote assistance software with augmented reality.

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Effortless expense reporting platform.

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Digital signature app for businesses.

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Powerful stock management and inventory control software.

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100% Free invoicing solution.

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End-to-end billing solution for your business.

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Payroll software with automated tax payments and filing.

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eCommerce platform to manage and market your online store.

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Collect payments online with custom branded pages.

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Practice management software for accounting firms.

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The all-in-one toolkit for solopreneurs.

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Unified payment solution built for all businesses.

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All-in-one suite to manage your operations and finances.

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Email, Storage, and Collaboration

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Secure email service for teams of all sizes.

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Cloud Contact Center Software for businesses.

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Digital signature app for businesses.

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WorkDrive

Online file management for teams.

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Bookings

Appointment scheduling app for consultations with customers.

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Cliq

Stay in touch with teams no matter where you are.

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Beautiful home for all your notes.

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Online meeting software for all your video conferencing & webinar needs.

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Connect

Employee experience platform to communicate, engage, and build positive employee relations.

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Knowledge and learning management platform.

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Built in document editors for web apps.

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Word processor for focused writing and discussions.

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Shared inboxes for teams.

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Secure and reliable transactional email sending service.

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Create, edit, and share slides with a sleek presentation app.

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Work management tool to connect people, processes, and information.

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Spreadsheet software for collaborative teams.

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Powerful collaborative work platform for teams.

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Online business calendar to manage events and schedule appointments.

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Collaborative task management for individuals and teams.

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Collaborative online PDF editing tool.

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Application suite built to improve team productivity and collaboration.

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Effortless expense reporting platform.

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Intuitive recruiting platform built to provide hiring solutions.

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Organize, automate, and simplify your HR processes.

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Digital signature app for businesses.

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Payroll software with automated tax payments and filing.

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Employee scheduling and time tracking app.

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Manage temporary staffing with an employee scheduling solution.

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Build custom apps to simplify business processes.

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Remote support and unattended remote access software.

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Online password manager for teams.

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Workforce identity and access management solution for cloud businesses.

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Interactive remote assistance software with augmented reality.

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Test automation software to build, manage, execute, and report testcases.

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Pro-code platform to build and deploy your apps.

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Automate manual, tedious, and repetitive tasks easily.

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Comprehensive email security and archiving for every business.

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Secure multi-factor authenticator (MFA) for all your online accounts.

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Complete resource for any admin-related lookup queries.

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Modern self-service BI and analytics platform.

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AI-powered ETL tool for effective data integration and movement.

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Automate business workflows by creating smart integrations.

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All-in-one suite

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The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Looking for the best Intercom alternatives?

Trusted by over 465,000 businesses globally

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Top-rated in the industry

  • ★★★★★4.5 / 5
  • ★★★★★4.4 / 5
  • ★★★★★4.5 / 5
  • ★★★★★8.6 / 10
  • ★★★★★4.5 / 5

Save up to 60% by switching to the best Intercom alternative

  • Free$0.00
  • Basic
  • Professional
  • Enterprise
  • Essential
  • Advanced
  • Expert
  • Fin AI Agent
  • $29
  • $85
  • $132
  • $0.99 per Fin resolution

Zoho SalesIQ is the complete customer engagement solution you need, without the hefty price tag. Enjoy powerful features like AI-powered chatbots, in-depth analytics, and seamless mobile app access. Plus, our flexible pricing plans adapt to your specific needs, ensuring you pay only for what you use.

*Intercom's pricing model can quickly become expensive, with additional pricing (from $0.03 to $0.10 per conversation) for WhatsApp channel, call services, which is priced at from $0.0035 per minute, and more.

5 powerful features that make Zoho SalesIQ one of the best Intercom alternative

 

All channels, One platform

Deliver sales and support conversations on the channels your customers already use—live chat, email, WhatsApp, Instagram (DMs and Stories), Facebook Messenger, Telegram, LINE, and more. With WhatsApp broadcast messages, Insta story replies, and multi-number (WABA) support, your team can drive proactive engagement at scale—right from the SalesIQ dashboard.

While Intercom has various channel integrations, it's a big drawback that it doesn't integrate chatbots with instant messaging (IM) channels.

Intercom vs. Zoho SalesIQ Feature Comparison

  • Features
  • Pricing starts at /agent/month (Basic)$29/month (Essential)
  • Customer Support
  • Click-to-call   
  • Audio calling (Built in)  (Built in)
  • Reopen conversation   
  • Voice notes  
  • File sharing  
  • Screen share (Built in)  (Third party)
  • RTL support  
  • Agent Support
  • Chat routing  
  • Live translate  
  • Call recording  
  • Multilingual support  (Limited)
  • CSV export  
  • Internal notes  
  • Profanity management  
  • Block IP  
  • Company profile enrichment (Powered by Zia)  (Powered by Clearbit)
  • Widgets  
  • Visitor routing  
  • Third party messaging app integration  
  • Agent-to-agent chat  
  • Customer Engagement
  • Triggers  
  • Chatbots
  • Codeless bot  
  • Answer bot  
  • AI assistance
  • Smart AI Chatbot (Zobot + ChatGPT & Zia Assistant) 
  • ChatGPT integration Native support for bots + agent assist Available (via Fin AI), but usage-based pricing
  • AI chat summaries  Fin AI (add-on)
  • AI tags Built-in with Zia 
  • Writing assistant Context-aware tone suggestions AI assist in higher plans
  • Answer bot with fallback flows Zia Answer Bot (free in mid-tier plans) Fin AI (premium add-on)
  • Visitor Tracking
  • Lead scoring  
  • Live tracking  
  • Mobile App
  • Android  
  • iOS  
  • Desktop App
  • Mac  
  • Windows  
  • Security
  • GDPR Compliance  
  • Resources
  • FAQs/Article import  
  • FAQs  
  • Articles  
  • Unanswered questions  
  • Small talk  
  • Business terms  
  • Canned replies  
  • Channels
  • Instagram  
  • WhatsApp  (Paid add-on)
  • WhatsApp Broadcast & Multi-Number  
  • Telegram  
  • Facebook  
  • LINE  
  • WeChat  (Third-party)
  • Mobile SDK
  • Apps
  • Android  
  • iOS  
  • Cross-platform support
  • React Native  
  • Flutter  
  • Cordova  
  • Ionic  
  • Features
  • Visitor tracking  (Limited)
  • Customization  
  • Push notifications  (Limited)
  • Debug logs  (Limited)
  • Multi-device sync  
  • Native components  (Limited)
  • Multilingual support  (Limited)
  • AR remote assistance  
  • RTL (Right-to-Left)  
  • Customization   (Limited)
  • Bots  (Limited)
  • Integration  
  • Dark mode  
  • Session recovery  

What are the top reasons to search for alternatives to Intercom?

Exploring alternatives to Intercom can help you find a solution that better aligns with your business's unique needs, budget, and growth plans. It's a strategic approach to improving your customer support and engagement processes.

Here are a few top reasons to search for Intercom alternatives:

  • Cost-efficiency: Intercom becomes expensive, especially as your business scales. Exploring alternatives can help you find more budget-friendly options that offer similar features.
  • Feature customization: Exploring alternatives allows you to find a platform that better suits your specific requirements and can be customized accordingly.
  • Scalability: As your customer base grows, you might need a platform that seamlessly scales with you. Some alternatives might offer better scalability options.
  • Integration possibilities: Alternatives to Intercom might provide stronger integration capabilities with other tools and software your business relies on.
  • Customer support: Not all customer support solutions are created equal. You may find alternatives with better customer support and service that aligns with your business's needs.
  • User experience: Evaluating Intercom alternatives can lead to finding a platform with a more intuitive and user-friendly interface, making it easier for your team to use effectively.
  • Advanced features: Depending on your requirements, you might discover alternatives that offer advanced features, such as advanced AI-powered chatbots or in-depth analytics, that better meet your needs.
  • Security and compliance: Different platforms have varying levels of security and compliance features. Your business might need one that aligns with your data security and compliance requirements.
  • Future-proofing: In the long run, staying open to alternatives ensures you are prepared to adapt to changing technology and business needs.

Try out your best Intercom alternative today!

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All names and marks mentioned here remain the property of their original owners. Prices are as published by the named competitors on their website(s) as on July 2025 (without taking into account the taxes or discounts), and are subject to change based on the pricing policies of the competitors. The details provided on this page are for general purposes only and cannot be considered as authorized information from the respective competitors. Zoho disclaims any liability for possible errors, omissions, or consequential losses based on the details here.