Recording Bulk Download

This API initiates download of all the session files including the session recording for that particular session ID mentioned in the API.

• Required OAuth Scope:

  ZohoLens.sessionapi.READ

• Endpoint:
  GET /api/v2/sessions/recording/export

• Access:
  Session Owner or Org Super Admin only.

• Parameters:

  • sys_id (Required): The system ID for the sessions for which you wish to download recordings. (obtainable from the reports API).

    • Param name : tsid (in reports api response) 

  • file_type (Required) : recordings, screenshots, notes, chats.