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CRM

Comprehensive CRM platform for customer-facing teams.

CRM
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
Forms

Build online forms for every business need.

Forms
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

Bookings
RouteIQ

AI-powered ETL tool for effective data integration and movement.

RouteIQ
Thrive

Complete loyalty and affiliate management platform.

Thrive
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
Forms

Build online forms for every business need.

Forms
Social

All-in-one social media management software.

Social
Survey

Design surveys to reach and interact with your audience.

Survey
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Sites

Online website builder with extensive customisation options.

Sites
Backstage

End-to-end event management software.

Backstage
PageSense

Website conversion optimization and personalisation platform.

PageSense
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
Webinar

Webinar platform for webcasting online webinars.

Webinar
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
NEW
Domains

Easy domain registration, transfer, and secured DNS management.

Domains
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
Thrive

Complete loyalty and affiliate management platform.

Thrive
Publish

Manage all your local business listings on a single platform.

Publish
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

Desk

Helpdesk software to deliver great customer support.

Desk
Assist

Remote support and unattended remote access software.

Assist
Voice

Cloud Contact Center Software for businesses.

Voice
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

Bookings
FSM

End-to-end field service management platform for service businesses.

FSM
Lens

Interactive remote assistance software with augmented reality.

Lens
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

Books

Powerful accounting platform for growing businesses.

Books
Expense

Effortless expense reporting platform.

Expense
Sign

Digital signature app for businesses.

Sign
Inventory

Powerful stock management and inventory control software.

Inventory
FREE
Invoice

100% Free invoicing solution.

Invoice
Billing

End-to-end billing solution for your business.

Billing
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
Commerce

eCommerce platform to manage and market your online store.

Commerce
Checkout

Collect payments online with custom branded pages.

Checkout
Practice

Practice management software for accounting firms.

Practice
Solo

The all-in-one toolkit for solopreneurs.

Solo
NEW
Payments

Unified payment solution built for all businesses.

Payments
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email, Storage, and Collaboration

Mail

Secure email service for teams of all sizes.

Mail
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
WorkDrive

Online file management for teams.

WorkDrive
Bookings

Appointment scheduling app for consultations with customers.

Bookings
Cliq

Stay in touch with teams no matter where you are.

Cliq
Notebook

Beautiful home for all your notes.

Notebook
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
Learn

Knowledge and learning management platform.

Learn
Office Integrator

Built in document editors for web apps.

Office Integrator
Writer

Word processor for focused writing and discussions.

Writer
TeamInbox

Shared inboxes for teams.

TeamInbox
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Show

Create, edit, and share slides with a sleek presentation app.

Show
Tables

Work management tool to connect people, processes, and information.

Tables
Sheet

Spreadsheet software for collaborative teams.

Sheet
Office Suite

Powerful collaborative work platform for teams.

Office Suite
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
ToDo

Collaborative task management for individuals and teams.

ToDo
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

Expense

Effortless expense reporting platform.

Expense
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
People

Organize, automate, and simplify your HR processes.

People
Sign

Digital signature app for businesses.

Sign
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
Shifts

Employee scheduling and time tracking app.

Shifts
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

Creator

Build custom apps to simplify business processes.

Creator
Assist

Remote support and unattended remote access software.

Assist
Vault

Online password manager for teams.

Vault
Directory

Workforce identity and access management solution for cloud businesses.

Directory
Lens

Interactive remote assistance software with augmented reality.

Lens
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
NEW
eProtect

Comprehensive email security and archiving for every business.

eProtect
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit

BI and Analytics

Analytics

Modern self-service BI and analytics platform.

Analytics
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

Project Management

Projects

Manage, track, and collaborate on projects with teams.

Projects
Sprints

Planning and tracking tool for scrum teams.

Sprints
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Projects Plus

Unified project management platform for intelligent, data-driven work.

Projects Plus

Developer Platforms

Creator

Build custom apps to simplify business processes.

Creator
Flow

Automate business workflows by creating smart integrations.

Flow
Office Integrator

Built in document editors for web apps.

Office Integrator
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Tables

Work management tool to connect people, processes, and information.

Tables
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
Apptics

Application analytics for all apps.

Apptics
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

IoT

NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT
CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
Service Plus

Unified platform for customer service and support teams.

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Service Plus
Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
Projects Plus

Unified project management platform for intelligent, data-driven work.

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Projects Plus
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
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Do you run an ecommerce store?

Expanding your ecommerce stores to a global audience may sound daunting, especially when you consider the efforts, time, and resources involved. Meet your business needs and refine your selling strategy using online forms.

Sell faster and smarter

It takes more than just an ordinary form builder to capture and reflect your brand's style. With Zoho Forms' advanced features and automated workflows, you can build interactive forms that help you sell products, nurture customers, and much more.

Sell faster and smarter
Online e-commerce delivery tracking forms
Sell faster and smarter
   

Zoho Forms: Your one-stop ecommerce forms solution

Expanding your ecommerce stores to a global audience may sound daunting, especially when you consider the efforts, time, and resources involved. Meet your business needs and refine your selling strategy using online forms.

  • Website embedding
  • Form themes
  • Native mobile app
  • Subforms
  • Custom receipts
  •   field types
  • Analytics & reports
  • Multiple payment gateways
  • Calculation fields
  • Data validation
  • Spam prevention
  • e-Signatures

E-Commerce form templates - Recipe for a great ecommerce order form

  • Capture contact information, addresses, and special instructions
  • Use question types that accommodate a variety of responses
  • Calculate and present the total costs of products/services right away
  • Collect payments and trigger workflows upon receipt
Explore our ecommerce templates
Ecommerce delivery feedback form template

Strengthen and simplify your ecommerce store

Calculation, collection, and checkout

Instantly calculate the total cost of a purchase, get paid, and offer customers a seamless checkout experience. Create a secure payment collection process with your preferred gateways and let customers pay through forms, right after choosing what to order. Trigger workflows only upon successful payment.

How to collect payments and close order deals
Calculation, collection, and checkout
Calculation, collection, and checkoutCalculation, collection, and checkoutCalculation, collection, and checkout

Apply promo codes and discounts

Perform data-driven calculations based on user inputs, and provide customized payment totals. Process discount percentages and deliver a unique and streamlined experience to each customer.

Apply coupon codes, promo codes, and discounts

Instant order notifications

Get notified instantly when a new order comes in, and also when its status is updated! Choose to be notified by email, Microsoft Teams message, SMS, or push notification.

Instant order notifications

Forms that match your store's vibe

Convey professionalism by creating a consistent experience for your visitors, from your website to your order forms. With our theme builder, you can create branded forms that reflect your style and aesthetic, and include your logo to build trust.

How to personalize forms
 Forms that match your store's vibe

Stand out with custom URLs

Create easy-to-remember form URLs that contain your company or brand name. Custom form domains help you build trust with respondents.

Stand out with custom URLs 

Give customers a great checkout experience

Customer confirmation emails

Email Order Receipts to your customers after successful purchases. You can even design a workflow that creates invoices/receipts from form data automatically and sends them to customers.

Customer confirmation emails

Thank you page

Display an attractive success message when a form is submitted. Auto-generate personalized PDFs with the order details, and let your customers download it directly from the Thank You page. You can also redirect customers to a feedback form to share their experiences.

Thank you page
Watch a tutorial on creating an e-commerce checkout form with a gift option in Zoho Forms.
Watch a tutorial on creating an e-commerce checkout form with a gift option in Zoho Forms

Track and nurture your customer base

Capture leads in your CRM system

They loved your brand, so why not encourage them to shop again? Send customer contact information to your CRM system. This way, you can keep in touch with loyal customers about new releases and sales.

Check out our Zoho CRM integration
Capture leads in your CRM system 
Capture leads in your CRM system

Track where your customers come from

Track ad campaign traffic and learn how your customers found your forms. Measure completed form submissions as goals in Google Analytics or Facebook Pixel and analyze your campaign's success. Understand how respondents interact with your e-commerce form using Google Tag Manager (GTM).

Track where your customers  
Track where your customers

Stand out from your competitors and enhance the customer experience with forms that are optimized for all websites and devices.

Try Zoho Forms now!