Schedule a Service Appointment
Purpose
To schedule a service appointment.
Request URL
https://fsm.zoho.com/fsm/v1/Service_Appointments/<record_id>
Request Method
PUT
Scope
scope=ZohoFSM.modules.serviceappointments.UPDATE
Mandatory Parameters
Name | Description | Type |
transition_id | The ID for the transition Schedule that can be obtained from the record using the List Transitions API. | String |
Service_Resource | Include the IDs (the id in the Service_Resources key present in the List Users API response) of the service resources you want to assign to the service appointment. | String |
Name | Description | Type |
Scheduled_Start_Date_Time | Any changes you want to make to the start date and time of the appointment. The value must be in the ISO format: YYYY-MM-DDThh:mm:ssTZD | DateTime |
Scheduled_End_Date_Time | Any changes you want to make to the end date and time of the appointment. The value must be in the ISO format: YYYY-MM-DDThh:mm:ssTZD | DateTime |
Lead | ID of the service resource you want to assign as the lead. If no lead information is provided, the first service resource from $Service_Resources will be assigned as the lead of service appointment. | String |
$allow_overlapping | If the transaction setting Allow Overlapping Appointments is enabled With Warning, setting $allow_overlapping to true will create an overlapping appointment. | Boolean |
Sample Request
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Sample Input
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Sample Response
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