chat.accepttransfer()

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.chat.accepttransfer()

This event handler will be invoked right after an operator accepts a transferred chat request.

PARAMETERS

visitid: Unique ID generated for the chat.
data: Chat session information.
attendeename: Name of the operator who accepts the transferred chat.
attendeeemail: Email id of the operator accepting the chat.
department: Department of the operator accepting the chat.
visitid: Unique ID generated for the chat.

Syntax

Copied$zoho.salesiq.chat.accepttransfer(function(visitid,data){});
"visitid" : "<Visitor id>","data" :
{
 "attendername" : "<name of the user who accept the transferred chat>",
 "attenderemail" : "<email id of the user accepting the chat>",
 "department" : "<department of the user accepting the chat>",
 "visitid" : "<visitor id>"
}

Example

Copied<script>

$zoho.salesiq.ready=function()

{

   $zoho.salesiq.chat.accepttransfer(function(visitid,data)
   {
      TrackinMyApplication(data.attendername,data.attenderemail,data.department,data.visitid);
   });

}

</script>

Next steps