.chat.waitinghandler()

This event handler allows you to invoke a method that would display a customized message along with the chat widget waiting timer.

PARAMETERS

data: Waiting time.

waitingtime: Waiting time configured in your Website settings.

currenttime: Current waiting time in seconds.

RETURN VALUES

return ""; : Waiting timer will not be displayed in the chat widget.

return '<value>'; : Current waiting time in seconds.

Examples:

return 'Welcome! Thank you for visiting our site';

return '<b>Welcome! Thank you for visiting our site</b>';

return '<img src ='https://www.zoho.com/salesiq/img/Zilliumonline.png>';

Syntax

Copied$zoho.salesiq.chat.waitinghandler(function(data){});
"data" : 
{
  "waitingtime" : "<Configured waiting time>",
 "currenttime" : "<Current waiting time>",
}

Example

Copied<script>

$zoho.salesiq.ready=function()

{

   $zoho.salesiq.chat.waitinghandler(function(data)
   {

      if(data["waitingtime"]!=data["currenttime"]);
      {
        return "";
      }
     return'<iframewidth="250"height="250"src="https://player.vimeo.com/video/764850725?autopause=1&dnt=1&autoplay=1" frameborder="0" allowfullscreen>';
   });

}

</script>